Family Selection at Grand Palladium Kantenah Resort & Spa
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Extra 5% discount
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2,500 points (€10/$10)
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More exclusive benefits and discounts
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Plus, free transfers
at our Caribbean hotels
Family Selection at Grand Palladium Kantenah Resort & Spa - Family All Inclusive
Family Selection at Grand Palladium Kantenah is a 5-star, 24-hour all-inclusive resort in Riviera Maya (Quintana Roo), and is ideal for families seeking added comfort with the Family Butler service and exclusive areas within the Grand Palladium Riviera Maya resort.
Why choose Family Selection at Grand Palladium Kantenah Resort & Spa?
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Category: 5 ☆ Family
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Location: Riviera Maya, Quintana Roo (Mexico)
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Beach: Direct access Premium
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Board: All-Inclusive
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Number of rooms: 170
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Food and Drink: 1 à la carte restaurant + 11 à la carte "dine around" restaurants + 5 show cooking restaurants + 3 bars (including a 24-hour sports bar in the resort)
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Wellness: gym and spa (Zentropia Palladium Spa & Wellness)
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premium service: Family Butler and Pool Butler + amenities and exclusive Family Selection areas
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Check-in / Check-out: 3 p.m. / 12 noon
Hotel walkthrough
This hotel is ideal for
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Families with children:
baby club, mini club, and junior club; plus exclusive family pool
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Families looking for an upgrade in service:
family butler, exclusive areas, premium minibar, premium drinks
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Foodies who love variety:
wide selection of dine-in restaurants and bars within the resort
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Multigenerational travel
lots of facilities, activities, entertainment, and sports options
Rooms
Choose the best room for your stay
Get ready for a superb family holiday in this room with views over the lush mangrove forest and a furnished balcony.
Imagine relaxing in this spacious room after a fantastic day of fames and activity. There’s a hydromassage bath with shower and a comfortable living room with a sofa-bed.
This room has 1 King or 2 double beds and a sofa-bed for optimum comfort.
Family Selection Junior Suite Garden View
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2 Adults and 2 children
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≈42 m²
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King or 2 beds
Get ready for a superb family holiday in this room with views over the lush mangrove forest and a furnished balcony.
Imagine relaxing in this spacious room after a fantastic day of fames and activity. There’s a hydromassage bath with shower and a comfortable living room with a sofa-bed.
This room has 1 King or 2 double beds and a sofa-bed for optimum comfort.
Spacious, light room on two floors, with a furnished terrace and private pool on the upper floor.
A spacious room where families can enjoy comfort and privacy. There is also a connected living room with a sofa-bed and all the comforts of the Junior Suite category.
This room has 1 King or 2 double beds. We will try our best to provide whatever best suits your needs.
Family Selection Junior Suite Rooftop Private Pool
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3 Adults and 1 child
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≈51 m²
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King or 2 beds
Spacious, light room on two floors, with a furnished terrace and private pool on the upper floor.
A spacious room where families can enjoy comfort and privacy. There is also a connected living room with a sofa-bed and all the comforts of the Junior Suite category.
This room has 1 King or 2 double beds. We will try our best to provide whatever best suits your needs.
The best family plan is to stay in this room located right on the beachfront, just steps from the sand, with a furnished terrace and Jacuzzi®.
A vacation where little ones are the stars deserves this incredible room. It includes a hydro-massage bath, shower, and a spacious separate living room with a sofa bed.
This room offers either 1 king-size bed or 2 double beds – we will do our best to provide the option that best suits your needs.
Family Selection Suite Beachfront
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2 Adults and 2 children
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≈103 m²
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King or 2 beds
The best family plan is to stay in this room located right on the beachfront, just steps from the sand, with a furnished terrace and Jacuzzi®.
A vacation where little ones are the stars deserves this incredible room. It includes a hydro-massage bath, shower, and a spacious separate living room with a sofa bed.
This room offers either 1 king-size bed or 2 double beds – we will do our best to provide the option that best suits your needs.
Discover our all-inclusive resort
Get the max from your all-inclusive experience in our luxury facilities designed for VIP families.
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Top level, exclusive, Family Selection gastronomy.
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Beaches from paradise for memorable moments.
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Exclusive, Family Selection beach, with premium drinks services.
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Mini Club and Junior Club with entertainment for young children.
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Entertainment area with board games, tablets and video games.
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Exclusive activities and entertainment at all hours.
- Unlimited access to the Grand Palladium Riviera Maya dining facilities (show cooking and á la carte restaurants).
- The Nest exclusive restaurant with themed food stations and breakfast and dinner service.
- Es Niu exclusive bars and Sand Castle Beach Bar with premium drinks.
- Snacks and Family Boss snack bar in the lounge.
- Additional experiences such as CHIC Cabaret & Restaurant and access to TRS Yucatan Hotel restaurants (adults only) in the resort.
- Exclusive Family Selection beach area with premium drinks service.
- Exclusive Family Selection pool, heated in winter, waiter service.
- Solarium and Balinese beds (extra charge).
- Leisure area with board games, tablets, and video games in the lounge.
- Access to all activities and entertainment at the main resort (activities, shows, and events).
- Spacious suites with amenities designed for families and terraces with a jacuzzi or swim-up access.
- Access to gym and wellness areas at the main resort.
- Spa Zentropia Palladium Spa & Wellness with wet area, sauna, and treatments (additional charge).
- Wellness activities and non-motorized sports options included the general program.
- Personalized eFamilyHost and Family Host service for families throughout their stay.
- Family Boss welcome kit for children and special services (robes, slippers, in-room surprises).
- Exclusive lounge with special service and family gathering areas.
- Access to all Grand Palladium in Riviera Maya resort facilities.
- Babysitting option and exclusive activities for children and teens (upon request and supplement)
Exclusive services and experiences
Personalized Butler Service
Enjoy a unique experience with our exclusive eFamilyHost service. From managing your reservations to providing personalized customer service for your needs.
Zentropia Palladium Spa & Wellness
Our spa and wellness center has a wide range of treatments that can be booked through the app. Additional charge applies.
Baby Club
A daily program packed with fun activities for children and teens: kids' clubs, pool fun, theater, and much, much more.
The Riviera Maya Travel Guide
Discover the definitive travel guide to Riviera Maya, a place that will simply amaze you
Family Selection at Grand Palladium Kantenah Resort & Spa
Carretera Chetumal-Puerto Juárez Km, 256-100, Cp 77734 Municipio Solidaridad – Quintana Roo
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It's located in Riviera Maya (Quintana Roo), approximately 90 minutes from Cancun International Airport and 25 minutes from Playa del Carmen.
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The Grand Palladium Riviera Maya resort has direct access to the beach.
Our guests also ask...
Family Selection at Grand Palladium Kantenah Resort & Spa is a premium experience within the resort, designed especially for families seeking personalized service and exclusive areas. It includes private facilities, priority service, and amenities tailored to both adults and children, all on an all-inclusive basis.
The hotel has exclusive services such as private check-in, Family Butler, a private pool and beach, on-site restaurant, premium minibar, special amenities, and priority booking. It also includes personalized touches for children, such as the Family Boss program and customized experiences.
Yes, guests have full access to the Grand Palladium Hotels & Resorts facilities in Riviera Maya, including restaurants, pools, and activities. Adults also have access to the TRS Yucatán Hotel (for over 18s only).
Yes, the hotel provides a babysitting service upon request and at an additional cost - ideal for families who want to relax during their stay.
Yes, the resort includes a children's water park and multiple play areas, in addition to age-appropriate kids' clubs (Baby, Mini, and Junior Club).
It has spacious and fully equipped suites, many with a balcony or terrace and a whirlpool tub. They are designed for families, with special amenities for children and premium comforts such as a Nespresso coffee machine and a personalized minibar.
Yes, the resort provides airport shuttles upon request and at an additional cost. However, Palladium Rewards members can enjoy this round-trip service free of charge, subject to package conditions.
The resort has a wide range of sports activities, including tennis, padel, football, volleyball, basketball, archery, pickleball, water aerobics, yoga and Pilates. There is also a gym and water sports.
Yes, adults can enjoy daily entertainment, live music, evening shows, sports, and access to Zentropia Palladium Spa & Wellness (at an additional cost). They also have access to exclusive experiences such as the CHIC Cabaret & Restaurant.
Yes, the hotel has an Info Tours service for booking excursions and external activities in Riviera Maya, and to help you see the main tourist attractions in the area.
Reception
Email: jazmin.uh@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Reservation
Email: callcenter.america@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Concierge
Email: efamilyhost.rivieramaya@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Events
Email: mice.rvm@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Housekeeping
Email: efamilyhost.rivieramaya@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Spa
Email: gte.riviera@zentropia-spa.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Maintenance
Email: efamilyhost.rivieramaya@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Children up to 2 years old can stay with their parents for free.
Kids price applies for children:
•between 3 and 12 years old (5% of adult price).
Adult rate applies from 13 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We offer a club for children from 1 to 8 years old.
• Access to the kids club: Free.
• The kids club is open all year round.
• The kids club is open every day.
Opening hours:
09:00 to 17:00
Our fun zone is open for kids from 8 to 17 years old.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: jazmin.uh@palladiumhotelgroup.com.
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
• Restaurant El Dorado :
• Steakhouse, Fast Casual
• Open 7/7.
• Open all year.
• Opening times:
• from 19:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code:
• Semi-Formal
• For Her: Black or cocktail dress, with high heels.
• For Him: Formal dark suit with conservative tie and smart shoes.
• Restaurant La Adelita:
• Mexican, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 17:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code:
• Semi-Formal
• For Her: Black or cocktail dress, with high heels.
• For Him: Formal dark suit with conservative tie and smart shoes.
• Restaurant Sumptuori :
• Japanese, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 17:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code: Resort Elegant
• For Her: Dress, trousers with dress shirt or blouse, sneakers or dress sandals. No flip-flops.
• For Him: trousers, dress shirt with short sleeves or collared shirt, sneakers or casual shoes. No sleeveless shirts. No flip-flops.
• Restaurant Portofino:
• Italian, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 19:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code: Resort Elegant
• For Her: Dress, trousers with dress shirt or blouse, sneakers or dress sandals. No flip-flops.
• For Him: trousers, dress shirt with short sleeves or collared shirt, sneakers or casual shoes. No sleeveless shirts. No flip-flops.
• Restaurant La Paisana:
• Argentinian, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 17:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• No dress code is required
• Restaurant Bahia E Brasa:
• Brazilian, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 17:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Poseidón:
• Seafood, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 17:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Chang Thai :
• Thai, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 19:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code: Resort Elegant
• For Her: Dress, trousers with dress shirt or blouse, sneakers or dress sandals. No flip-flops.
• For Him: trousers, dress shirt with short sleeves or collared shirt, sneakers or casual shoes. No sleeveless shirts. No flip-flops.
• Restaurant Bravo Dinner & Dance:
• International, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 19:30 to 22:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant El Gran Azul:
• International, Fast Casual
• Open 7/7.
• Open all year.
• Opening times:
• from 12:30 to 16:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
To have a look at our special offers, click here .
(Room types for maximum 835 pax)
Junior Suite Garden View: 84 rooms
• Surface: 37 to 37 m²
• Max occupancy per room: 2 adults and 3 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 king size bed and 1 sofa bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Family Selection Junior Suite Swim Up: 48 rooms
• Surface: 37 to 37 m²
• Max occupancy per room: 2 adults and 3 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 king size bed and 1 sofa bed or 2 single beds , TV, a/c
In room smoking is not allowed
Junior Suite Rooftop Private Pool: 6 rooms
• Surface: 51 to 51 m²
• Max occupancy per room: 2 adults and 3 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 king size bed and 1 sofa bed or 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
Family Selection Suite Beachside: 8 rooms
• Surface: 103 to 103 m²
• Max occupancy per room: 2 adults and 3 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 king size bed and 1 sofa bed or 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
Family Selection Ambassador Suite: 6 rooms
• Surface: 73 to 73 m²
• Max occupancy per room: 2 adults and 3 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC, 1 WC
• Equipment: 1 king size bed and 1 sofa bed , TV
In room smoking is not allowed
Family Selection Junior Suite Swim Up Be: 12 rooms
• Surface: 37 to 37 m²
• Max occupancy per room: 2 adults and 0 children
• Composition:
• Equipment: TV
In room smoking is not allowed
Signature Suite Private Pool: 1 rooms
• Surface: 167 to 167 m²
• Max occupancy per room: 2 adults and 2 children
• Composition:
• Equipment: TV
In room smoking is not allowed
Ambassador Suite: 6 rooms
• Surface: 88 to 88 m²
• Max occupancy per room: 2 adults and 3 children
• Composition:
• Equipment: TV
In room smoking is not allowed
Suite Rooftop Private Pool: 3 rooms
• Surface: 103 to 103 m²
• Max occupancy per room: 2 adults and 3 children
• Composition:
• Equipment: TV
In room smoking is not allowed
- Special amenities for kids
- Spacious family rooms
- Engaging family-friendly entertainment
Plus, families enjoy full access to all the facilities at Grand Palladium Kantenah, ensuring a memorable and seamless stay.
To see private transfer prices please click here
- All meals and beverages, (soft or alcoholic) are included .
- Imported brands are not part of all-inclusive
- Supplementary charges are imposed for spa access
Room upgrades are possible at check-in upon paying the price difference
Timeshare details: here