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Reservation by telephone. Manage your booking with Palladium
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0 800 102 61 91UK Free
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0 800 000 4657Germany Free
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800 141 734Italy Free
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0034 971 92 64 86Other countries Europe
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800 990 1234Mexico Free
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1 888 660 90 70USA Free
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1 866 778 9077Canada Free
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0052 984 873 48 25Other countries
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1 849 937 08 17Dominican Republic Free
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+55 7 140 40 41 15Brazil
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0800 3458102Argentina Free
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800 914591Chile Free
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01800 5184354Colombia Free
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+1 844 411 00 77Jamaica Free
for VIP families
All-inclusive hotel
*Adult guests also have access to the TRS Hotels facilities.
Have a one-of-a-kind getaway on the Mayan Riviera in an oasis of tranquillity designed for family holidays.
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What makes us outstanding?
A completely new hotel for enjoying the FS experience. The chance to sleep in luxury rooms in the Riviera Maya jungle - Entertainment activities for the whole family, such as fun activities in the water park or dinner and entertainment at Bravo Dinner & Dance + the chance to enjoy TRS Yucatan for adults only
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Prime location
An idyllic location alongside the Caribbean Sea, overlooking fine white-sand beaches with crystal-clear waters. Ideal for family holidays. Set amid exotic vegetation, heavenly beaches and hidden cenotes, guests can explore Mayan culture just an hour away from Cancun International Airport.
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Exceptional cuisine
Dining options designed for the whole family: 29 bars, 4 restaurants with show-cooking experiences and themed areas, and 12 à la carte restaurants with delicious barbecued meat, Mexican, Japanese, Italian, French, Spanish, American, Brazilian, Argentine and Mediterranean.
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Exclusive rooms
170 renovated rooms and suites, all fully equipped and with space for up to 4 people.
Personalise your family holiday with a whirlpool bathtub, special amenities for kids, a private pool or direct beach access, all designed to create everlasting memories.
Butler Service Included
Enjoy a unique experience with our exclusive eFamilyHost service. From managing your reservations to providing personalized attention to your needs, we are here to ensure your stay is unforgettable.
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Premium services and gastronomy
With Infinite Indulgence®
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Family Boss
Let the kids decide!
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Exclusive Family Selection swimming pool
With Family Host service
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À la carte entertainment
From workshops to a games room
Discover all the advantages of Family Selection at Grand Palladium Kantenah Resort & Spa at the Riviera Maya resort
The hotel
Rooms & suites
Dine & drink
Spa & wellness
Infinite Indulgence®
Get the max from your all-inclusive experience in our luxury facilities designed for VIP families.
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Top level, exclusive, Family Selection gastronomy.
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Mini Club and Junior Club with entertainment for young children.
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Beaches from paradise for memorable moments.
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Entertainment area with board games, tablets and video games.
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Exclusive, Family Selection beach, with premium drinks services.
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Exclusive activities and entertainment at all hours.
Exquisite gastronomy
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À la carte
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Beach bar
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International
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Bar
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CHIC Cabaret & Restaurant
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Self-service
The Nest
Es Niu
Sand Castle Beach Bar
Bravo Dinner & Dance
Aurum
Bahia e Brasa
Las Olas
Capricho
Chic Cabaret & Restaurant
Colonial Lobby Bar
El Dorado
El Gaucho
El Gran Azul
El Gran Azul Pool Bar
Full Moon
Gaia
Habits Healthy Bar
Helios
Kantenah Lobby Bar
La Adelita
La Bohème
La Dalia
La Hacienda
La Isla
La Laguna
La Terraza
Las Rocas
Portofino
Poseidon
La Paisana
Sumptuori
Tentazione
The Secret
White Sand Lobby Bar
Xtra Time Sports Bar
ÍO
Advantages of booking at Palladiumhotelgroup.com
Spacious luxury suites
Get double the fun on your Caribbean holiday in this light, bright room with a large terrace furnished with sun loungers and a Jacuzzi®.
A magnificent room, perfect for the kids. You’ll love the separate living room with a sofa and flat-screen TV.
The room has a second toilet and all the amenities you need for a luxurious holiday.
Room equipment
Enjoy the sunsets of the Riviera Maya right on the seafront from this room with direct swim-up pool access and a spacious terrace with a Balinese bed.
A bright room featuring a hydro-massage bath with shower, a combined lounge with a sofa bed, and a furnished terrace.
This room offers either 1 king-size bed or 2 double beds – we will do our best to provide the option that best suits your needs.
Room equipment
Spacious room on two floors with a fabulous furnished terrace with a private pool on the upper floor.
Enjoy every second of your family holiday in this large room with an independent living room, sofa-bed and all the convenience of the Family Suite.
This room has 1 King or 2 double beds. We will try our best to provide whatever best suits your needs.
Room equipment
Exclusive room right on the seafront, featuring a furnished terrace with Balinese bed and swim-up pool access.
All the fun is found in this spacious room, which offers a separate living room with a sofa bed and flat-screen TV, as well as a hydro-massage bath and separate shower.
This room offers either 1 king-size bed or 2 double beds – we will do our best to provide the option that best suits your needs.
Room equipment
Discover Riviera Maya
The essential guide for your trip
FAQs
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Puerto Juarez, Carretera Federal Chetumal 100-Km.259, Predio 2, 77710 Playa del Carmen, Q. R. (México)