Family Selection at Grand Palladium Kantenah Resort & Spa
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Join and enjoy the benefits from your first booking
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Extra 5% discount
guaranteed on direct bookings -
2,500 points (€10/$10)
as a welcome gift -
More exclusive benefits and discounts
during your stay -
Plus, free transfers
at our Caribbean hotels
Riviera Maya / México
Family Selection at Grand Palladium Kantenah Resort & Spa
Family Selection
We provide a unique experience with services and facilities exclusively designed to offer a high-end family vacation.
- A VIP experience
- Your family butler
An experience tailored to you
Enjoy your family vacation twice as much at Family Selection.
Personal attention
Your vacation starts the moment you arrive at the hotel. That’s why we offer you exclusive services, such as private check-in and welcome gifts for the whole family.
Access to the resort
Guests at Family Selection can enjoy exclusive access to the facilities at all the resort’s hotels: Grand Palladium Hotels & Resorts and TRS Yucatan Hotel (only for adults over 18 years of age).
Your family butler
Before you arrive
Before you start your vacation, you can contact your virtual butler to personalize your stay. They can help you with a range of services, including reserving tables at restaurants and managing bookings for the premium experiences you would like to try.
During your stay
Throughout your stay, your virtual butler will be available to help adapt your family vacation to your preferences and requirements. They will manage any transport, make bookings at your favorite restaurant, and keep you up to date about daily activities and entertainment.
Family Boss
When you stay at Family Selection, your little one automatically becomes the Family Boss. Which means they can enjoy exclusive services and benefits:
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Welcome package with special gifts
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Access to the fun area, which includes video games, cooking classes and more
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A bubble bath with balloons, toys and children’s shampoo
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Milk and cookie service at bedtime
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Personalized selection of drinks in the minibar
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Video games in the room (on demand)