What is Palladium Rewards?

Our world is your reward

Introducing Palladium Rewards, the Palladium Hotel Group loyalty programme created and designed for the customers who keep coming back.

You deserve a lot. You deserve everything. Prepare yourself for trips without limits. Because every time you choose to treat yourself to an unforgettable time at one of our hotels or resorts, you'll earn points you can redeem for better, new experiences.

Welcome to Palladium Rewards. Where you can enjoy all the travel experiences our world has to offer. Because our world is your reward.

Palladium Rewards has 4 different levels: Follower, Promoter, Ambassador and Fan. Earn more points and you go up a level... and get even better advantages.

Rewards

In our world you always get rewards

What benefits will I get for being a member of Palladium Rewards?

You'll get your first reward as soon as you register. When registering for Palladium Rewards, you will receive 2,500 welcome points.

If Palladium Rewards grows, your account does too. For each friend you refer, you’ll earn 500 points.

Being a member of the programme gives you access to exclusive offers and discounts, so you have even more unforgettable times at our hotels and resorts. Moreover, up to 20% discount on bookings made online at our web pages or via the call centre. It's that easy.

Earn points for every experience and use them to pay for many more. You choose your options yourself - digitally, quickly and simply.

ELITE POINTS

Elite points are the points customers accrue to get to the next programme level. Points are earned with every experience enjoyed.

REWARDS POINTS

Reward points are points that can be used as a payment method. Points are earned with every accommodation experience enjoyed or reserved via direct channels, along with purchases in restaurants and spas.

Advantages

Our world is giving you a lot more

What advantages will I get for being a member of Palladium Rewards?

The more times you come back to Palladium Hotel Group, the more benefits you'll earn.

Remember, there are 4 membership levels (Follower, Promoter, Ambassador and Fan).

At each level, the benefits and exclusive treatment get even better.

Get to the top of each one and you'll feel more and more rewarded.

Earn points

Our world is having it all

How do I earn points? If you're a Palladium Hotel Group customer, you'll get a reward with each experience.

Reward for every direct booking for accommodation

When making a booking through the Palladium Hotel Group website or the group call centre, you also earn points in your Palladium Rewards account. You start earning 12 Elite and Rewards points for each euro/dollar spent. And as you level up, you will earn more points for each booking.

The rewards keep getting better!

Reward with every indirect reservation

Reservations made through an intermediary channel such as tour operators, bedbanks, OTAs and travel agencies also add points: 500 Elite Points for each night reserved for all members regardless of their level.

Reward for spa and restaurant bookings

If you're staying at one of our hotels or resorts, any services you add to your stay will also add points to your Palladium Rewards account. And even if you aren’t staying at the hotel...you still earn points!

Unbelievable but true. Earn points as you enjoy dinner or aperitifs at our hotel restaurants, a relaxing day at the spa or beauty treatments.

Earn between 12 and 18 Elite and Rewards points per euro/dollar spent. And remember that the higher your level, the higher the reward.

Use points

 

How do I redeem points? And once the points are added to your Palladium Rewards account, you just need to think about how to enjoy them!

General redemption rule

Each 250 Rewards points you earn in your account will pay for 1 euro or dollar of the retail price.

Using points in restaurants or spas

Travel through a world of flavours and look after your health and wellbeing.

Redeem your Rewards Points at restaurants and spas in Palladium Hotel Group resorts and hotels. Find out about the services available that you can pay for with Rewards Points once you arrive at your destination.

Combination of points and money

We've made it easy for you, so you can enjoy your experiences hassle free. Whenever you redeem your points, if you don't have enough to cover the entire cost of your stay or experience, you can pay partially with your Rewards Points and top up the rest with money.

Using points for accommodation

Redeem your Rewards points for stays in various hotel brands belonging to the Palladium Hotel Group.

Remember, you can only pay with your Rewards Points if you book via the website or call centre.

If you want to discover your favourite hotel, you need to get to know them all. This is why we've put together a reference guide below, showing the price for each hotel per adult per night when you pay with Palladium Rewards:

* A minimum spending of 2,500 Rewards points is required Prices are approximate per adult and for the basic category. They can vary depending on the occupancy levels, dates and hotel.