Riviera Maya
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Check-in
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Join and enjoy the benefits starting with your first reservation
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5% extra discount
guaranteed on direct reservations
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2,500 points (€10/$)
welcome bonus
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More exclusive benefits and discounts
during your stay
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Webcome Package
Exclusive benefit for Palladium Rewards Members staying at hotels in the Americas!
If you are a Palladium Rewards Member, and you book your stay through the official Palladium Hotel Group website or the Call Center for the destinations of Riviera Maya, Riviera Nayarit, Costa Mujeres, Punta Cana, Jamaica and Brazil, you will obtain the following perks of our Webcome Package program, an exclusive benefit for Palladium Rewards Members.
Important Information
Free transfer: Complimentary airport–hotel–airport transfers are shared and apply to destinations in Mexico (exclusive to Cancún International Airport and Puerto Vallarta International Airport), the Dominican Republic (except Dominican Fiesta Hotel), and Jamaica. Free transfers must be booked at least 72 hours prior to arrival. In case of modification or cancellation of the reservation, transfers must also be modified or canceled accordingly, as they are two separate bookings.
Spa discount on treatments and products: 15% for Follower, Promoter, and Lover; 20% for Fan; and 40% for Family. Discount cannot be combined with other promotions.
A free access to the Spa circuit for the member and one companion with a minimum stay of 4 nights per booking. Subject to availability.
Free Early Check-in and Free Late Check-out. Subject to availability.
Room upgrade to the next category in hotels in Mexico, the Dominican Republic, and Jamaica with a minimum stay of 4 nights and subject to availability in the reserved base categories:
- - Grand Palladium Jamaica Resort & Spa: Junior Suite Garden View and Suite Garden View.
- - Grand Palladium Lady Hamilton Resort & Spa: Junior Suite Garden view.
- - Grand Palladium Punta Cana Resort & Spa: Deluxe Garden View and Junior Suite Garden View.
- - Grand Palladium Palace Resort & Spa: Deluxe Garden View.
- - TRS Turquesa Hotel: Junior Suite Garden View.
- - Grand Palladium Select Bávaro: Junior Suite Garden View and Superior Junior Suite Garden View.
- - Family Selection at Grand Palladium Select Bávaro: Family Selection Junior Suite Garden View.
- - Family Selection at Grand Palladium Kantenah Resort & Spa: Family Selection Junior Suite Garden View.
- - TRS Yucatan Hotel: Junior Suite Garden View.
- - Grand Palladium Vallarta Resort & Spa: Junior Suite Garden View.
- - Grand Palladium Select Costa Mujeres: Junior Suite Garden View.
- - TRS Coral Hotel: Junior Suite Garden View.
- - TRS Coral Hotel: Junior Suite Garden View y Junior Suite Ocean View.