Family Selection at Grand Palladium Select Costa Mujeres
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Extra 5% discount
guaranteed on direct bookings -
2,500 points (€10/$10)
as a welcome gift -
More exclusive benefits and discounts
during your stay -
Plus, free transfers
at our Caribbean hotels
Family Selection at Grand Palladium Select Costa Mujeres - Family All Inclusive
Family Selection at Grand Palladium Select Costa Mujeres is a 5-star all-inclusive premium resort in Costa Mujeres (Cancún), with direct access to the beach and an added bonus of exclusive Family Selection services and areas (such as Family Butler/Pool Butler, exclusive restaurant and pool).
Why choose Family Selection at Grand Palladium Select Costa Mujeres?
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Category: 5 ☆ Family
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Location: Costa Mujeres (Cancún), Quintana Roo
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Beach: direct access to beach Premium
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Board: All-Inclusive
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Number of rooms: 180
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Food and Drink: 1 à la carte restaurant + 9 à la carte dine-around restaurants + gastronomic performance restaurant + sports bar/sky bar
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Wellness: Gym + sports facilities + Spa (Zentropia Spa & Wellness at an extra charge)
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Premium service: Family Butler and Pool Butler + amenities and exclusive Family Selection areas
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Check-in / Check-out: 3 p.m. / 12 noon
Hotel walkthrough
This hotel is ideal for:
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Families with children
(family hotel, mini-club/baby club/teen club, and Family Selection areas)
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Parents seeking extra comfort
(butler service, exclusive Family Selection restaurant/pool/beach area)
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Travelers looking for a variety of dining and leisure options
(dine-in service and multiple bars/restaurants at the resort)
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Multigenerational trips
(numerous facilities, activities, entertainment, and sports options)
Rooms
Choose the best room for your stay
Stunning room located near the beach with views of sparkling turquoise waters.
Experience a family vacation you’ll never forget in an exclusive Caribbean paradise.
This room is available with either one king bed or two double beds – we’ll do our best to accommodate your preference.
Kids stay free: when two adults book a room, up to two children can stay in the same room at no additional charge (no extra beds may be added).
Family Selection Junior Suite Ocean View
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3 Adults and 1 child
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≈710 sq ft
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King or 2 doubles
Stunning room located near the beach with views of sparkling turquoise waters.
Experience a family vacation you’ll never forget in an exclusive Caribbean paradise.
This room is available with either one king bed or two double beds – we’ll do our best to accommodate your preference.
Kids stay free: when two adults book a room, up to two children can stay in the same room at no additional charge (no extra beds may be added).
You’ll never forget spending your Caribbean holiday in this room with direct access to the pool just a few steps from the beach.
This room has one king size bed or two queen sizes with a memory foam mattress - we want you to have just what you need. Enjoy a VIP experience with your family with Family Butler services, Family Boss facilities for children and much more besides!
*Welcome Kits images are illustrative and include 3 items per child depending on availability.
Family Selection Junior Suite Pool Access
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3 Adults and 1 child
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66 m2
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King size or 2 beds
You’ll never forget spending your Caribbean holiday in this room with direct access to the pool just a few steps from the beach.
This room has one king size bed or two queen sizes with a memory foam mattress - we want you to have just what you need. Enjoy a VIP experience with your family with Family Butler services, Family Boss facilities for children and much more besides!
*Welcome Kits images are illustrative and include 3 items per child depending on availability.
Our most exclusive option for families, this spacious two-level accommodation offers breathtaking panoramic views of the Caribbean. Only available on this site.
Enjoy fabulous features like a full breakfast bar, two furnished terraces, a stunning jacuzzi, and a luxurious hydromassage bathtub.
Experience the Caribbean like never before – on a trip the kids will never forget.
This room is available with either one king bed or two double beds – we’ll do our best to accommodate your preference.
Kids stay free: when two adults book a room, up to two children can stay in the same room at no additional charge (no extra beds may be added).
Family Selection Loft Suite Jacuzzi Terrace Panoramic Ocean View
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3 Adults and 1 child
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≈1065 sq ft
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King or 2 doubles
Our most exclusive option for families, this spacious two-level accommodation offers breathtaking panoramic views of the Caribbean. Only available on this site.
Enjoy fabulous features like a full breakfast bar, two furnished terraces, a stunning jacuzzi, and a luxurious hydromassage bathtub.
Experience the Caribbean like never before – on a trip the kids will never forget.
This room is available with either one king bed or two double beds – we’ll do our best to accommodate your preference.
Kids stay free: when two adults book a room, up to two children can stay in the same room at no additional charge (no extra beds may be added).
Discover our all-inclusive resort
Your all-inclusive stay includes access to exclusive services and facilities across the resort.
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30+ excellent international dining options and bars, plus a specialty café
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Various clubs for kids, including one inside a family-friendly restaurant
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Entry to the sensational CHIC Cabaret & Restaurant (reservation fee applies)
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1 free hour per day/room at our renowned Rafa Nadal Tennis Center
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Exclusive entertainment, fitness classes, and activities for kids and adults
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Hydrotherapy at Zentropia Palladium Spa & Wellness (extra charge)
- Breakfast, lunch, and dinner in show cooking and à la carte restaurants featuring international cuisine.
- The Nest, an exclusive Family Selection restaurant, has à la carte breakfast, lunch, and dinner, along with themed food stations.
- Sweet and savory snacks are available throughout the day.
- Fizz Bar serves premium drinks and has lunch BBQ service adjacent to the exclusive area.
- Additional options in TRS Coral Hotel restaurants for adults (access according to price) and optional gastronomic performances such as CHIC Cabaret & Restaurant (additional charge)
- Exclusive oceanfront area with reserved beach space and bar/waiter service.
- Exclusive Family Selection pool with waiter service and sun deck.
- Air-conditioned lounge with TV area and indoor entertainment.
- Daily activities and family programs, including classes and workshops for all ages.
- Access to all beach, pool, and entertainment facilities of the main resort.
- Access to the Zentropia Palladium Spa & Wellness gym and common areas.
- Spa Zentropia Palladium Spa & Wellness with steam room, sauna, jacuzzi and treatments (additional charge).
- Fitness activities and sports available at the beach and pool.
- Leisure program for children and teens.
- Exclusive outdoor rest areas with terrace and gardens.
- Family Butler and e-FamilyHost for personalized assistance throughout your stay.
- Family Butler and e-FamilyHost for personalized assistance throughout your stay.
- Personalized minibar and specialty drinks options in your room.
- Beach and pool amenities basket, pillow menu, and personalized fragrances.
- Exclusive services for children: Family Boss welcome kit, mini-bathrobes, slippers, towels, à la carte activities, and a snack bar in the lounge.
Rafa Nadal Tennis Center
Enjoy exclusive access to the Rafa Nadal Tennis Center, with great sports facilities and a museum with memorabilia from great sporting figures.
Exclusive services and experiences
Zentropia Palladium Spa & Wellness
Our spa and wellness center has a wide range of treatments that can be booked through the app. Additional charge applies.
Baby Club
A daily program packed with fun activities for children and teens: kids' clubs, pool fun, theater, and much, much more.
Personalized Butler Service
Enjoy a unique experience with our exclusive eFamilyHost service. From managing your reservations to providing personalized customer service for your needs.
The Costa Mujeres Travel Guide
Discover the definitive travel guide to Costa Mujeres, a place that will simply amaze you
Family Selection at Grand Palladium Select Costa Mujeres
Vialidad Paseo Mujeres, Manzana 1, Lote 10, SM 3, Cancun,
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It is in Costa Mujeres (Cancún), 30 minutes from Cancún International Airport and 25 minutes from Playa del Carmen.
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It is located on the oceanfront with direct access to the white sands beach, within the Grand Palladium Costa Mujeres Resort & Spa resort.
Our guests also ask...
Yes, guests have access to the TRS Coral Hotel (adult only) and Grand Palladium Select Costa Mujeres facilities, including restaurants, bars and swimming pools.
Yes, with an additional charge. An airport shuttle service is included for Palladium Rewards members subject to availability.
The hotel has a wide variety of activities and sports for all tastes and abilities.
Guests can enjoy water sports such as snorkeling, kayaking, and paddleboarding on the beach, plus sports facilities such as tennis, volleyball, mini-golf, and archery.
In addition, the resort has a fully equipped gym and has yoga, aerobics, and Pilates classes. For guests seeking active entertainment, there are beach games, sports tournaments, and other activities.
Some adventure activities and motorized sports are also available for an additional fee.
Yes, the hotel has an Info Tours service to organize tours and excursions in the area.
Yes, some services such as airport shuttles, spa treatments, motorized water sports, private dinners, and babysitting services have an additional cost.
Yes, the resort features a water park designed especially for young children.
Yes, subject to availability and a possible additional charge.
Yes, the resort is specially designed to ha comfort and fun for families of all sizes. The rooms are spacious, and some feature connecting rooms, a minibar, and special amenities, plus options with ocean or pool views.
The hotel has a comprehensive entertainment program and services for all ages, including the Mini Club, Kids Club, Teen Club, and water park, in addition to sports and leisure activities for adults and children.
Family Selection also provides exclusive services such as private check-in, personalized concierge service, family dinners, and more.
The all-inclusive option allows families to relax and enjoy meals, snacks, drinks, and activities.
Yes, the hotel has adapted facilities, rooms, and pool access.
Yes, guests can rent cars directly from the hotel for an additional fee.
Reception
Email: guestservice3.costamujeres@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Reservation
Email: callcenter.america@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Concierge
Email: guestservice3.costamujeres@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Events
Email: micesales.america@palladiumhotelgroup.com
Phone: +52 998 868 5200
Toll-Free #: Not available
SMS: Not available
Housekeeping
Email: guestservice3.costamujeres@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Room service
Email: guestservice3.costamujeres@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Spa
Email: guestservice3.costamujeres@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Maintenance
Email: guestservice3.costamujeres@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Children up to 17 years old can stay with their parents for free.
Adult rate applies from 18 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We offer a club for children from 1 to 12 years old.
• Access to the kids club: Free.
• The kids club is open all year round.
• The kids club is open every day.
Opening hours:
09:00 to 17:00
Our fun zone is open for kids from 1 to 12 years old.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: efamilyhost.costamujeres@palladiumhotelgroup.com.
We are able to provide you the following items:
• Baby cot
• Sterilizer
• High chair
• Stroller
• Restaurant Es Niu:
• American, Family style
• Open 7/7.
• Open all year.
• Opening times:
• from 12:00 to 16:30.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 40 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant El Dorado:
• Steakhouse, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 23:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant La Adelita:
• Mexican, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 23:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Sumptuori:
• Japanese, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 23:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• No dress code is required
• Restaurant Portofino:
• Italian, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 23:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Bhogali:
• Indian, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:30 to 23:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Chang Thai:
• Thai, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 23:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• No dress code is required
• Restaurant Chic Cabaret & Restaurant:
• International, Fine Dining
• Open on Thu, Fri and Sat.
• Open all year.
• Opening times:
• Thu: from 19:30 to 23:00.
• Fri: from 19:30 to 23:00.
• Sat: from 19:30 to 23:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• El Dorado:
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• La Adelita:
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• Sumptuori:
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• Portofino:
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• Bhogali:
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• Chang Thai:
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• Chic Cabaret & Restaurant:
Restaurant reservations can only be made after you have completed your check-in process. Reservations cannot be made prior to check-in. To make a reservation, please visit the guest service desk or use the in-room phone.
• Price: 20 USD /hour
(Room types for maximum 2 pax)
Junior Suite Beachside Ocean View: 17 rooms
• Surface: 66 to 66 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Junior Suite swim up Beachside: 8 rooms
• Surface: 100 to 100 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Junior Suite Beachside Panoramic Ocean View: 18 rooms
• Surface: 66 to 66 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Junior Suite Pool Access Beachside: 18 rooms
• Surface: 66 to 66 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Junior Suite Beachside: 81 rooms
• Surface: 66 to 66 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Loft Suite Jacuzzi Terrace: 11 rooms
• Surface: 100 to 100 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Loft Suite Jacuzzi Terrace Ocean View: 13 rooms
• Surface: 100 to 100 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Loft Suite Jacuzzi Terrace Panoramic Ocean View: 6 rooms
• Surface: 100 to 100 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 1 king size bed or 2 single beds and 1 sofa bed , TV, a/c
In room smoking is not allowed
Ambassador Suite Beachside: 5 rooms
• Surface: 136 to 136 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: TV, a/c
In room smoking is not allowed
Ambassador Suite Pool Access Beachside: 3 rooms
• Surface: 136 to 136 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: TV, a/c
In room smoking is not allowed
Have a look at our suggestions of things to do here
Please contact the front desk for further information
- Special amenities for kids
- Spacious family rooms
- Engaging family-friendly entertainment
Plus, families enjoy full access to all the facilities at Grand Palladium Costa Mujeres, ensuring a memorable and seamless stay.