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PALLADIUM GESTIÓN S.L.U. is especially sensitive to the protection of personal data of the Users of the services of the website and its clients. By means of this Privacy Policy (or Data Protection Policy) the owner of this site informs the USERS of the website about the uses to which the personal data collected are subjected, in order for them to decide, freely and voluntarily, if they wish to provide the requested information.
PALLADIUM GESTIÓN S.L.U. reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, industry practices, or the interests of the company. Any modification will be announced with due notice, so that you are fully aware of its contents.
The data controller is PALLADIUM GESTIÓN S.L., with address for these purposes at: Avenida Bartolomé Roselló, 18, 07800 Ibiza (Balearic Islands).
The contact details of the DPO appointed by the data controller are as follows: dpo@palladiumhotelgroup.com
The purposes of collecting and processing personal data, through the various forms that are owned by the data controller and made available to Users, are as follows, depending on the specific case:
The personal data provided will be kept as long as required to comply with legal obligations or for the period that a judge or court may order.
Data held on the basis of your consent will be kept as long as you do not revoke your consent or oppose their use.
In order to improve your experience of future stays in our hotels, we will keep data related to a record of your visits for seven years, unless you indicate otherwise, in which case data will be kept for the legally prescribed periods or for any period ordered by a judge or court.
In accordance with article 32 of Organic Act 3/2018 on Personal Data Protection and the Guarantee of Digital Rights, data controllers will proceed to block data when they are corrected or deleted.
The data lock consists of identifying and reserving the data in question, adopting technical and organisational measures to prevent them from being processed, except for making the data available to judges and courts, the Public Prosecutor's Office or government bodies, and data protection authorities in particular, in order to determine any liabilities that may arise from the use of the data and only for the limitation period specified for such cases.
The controller is entitled to the processing of personal data, based on:
The personal data come from the registration made by the User in the "Palladium Rewards" program, from the reservation made by the interested party or from the forms filled in by him/her made available by the data controller.
In order that the data contained in our files always correspond to reality, we will try to keep them updated. So that, for this purpose, the User must make the changes, directly, when so enabled or by communicating, by reliable means, to the corresponding area or department of the data controller.
The personal data you provide to the data controller may be disclosed to the following categories of recipients:
Palladium Gestión S.L.U. does not market, sell or perform any other similar activity using your personal data. Your personal data will only be processed for the purposes indicated above and will only be used by the data controller.
The controller has service providers with access to personal data (Data Processors). Among these service providers, you can find companies located outside the European Economic Area, so that international data transfers could be made, in any case, complying with appropriate safeguards in accordance with Articles 44 and following of the RGPD. For the realization of international transfers with suppliers of Palladium Gestión S.L.U. located in the USA, the standard contractual clauses on data protection adopted by the European Commission are provided as a guarantee.
The data subject may exercise the following rights, in accordance with General Data Protection Regulations:
El interesado podrá ejercitar tales derechos mediante solicitud en la que especificará cuál de estos derechos solicita sea satisfecho, remitiendo escrito a la dirección: Avenida Bartolomé Roselló, 18, 07800 Ibiza (Baleares) o a través del correo electrónico rgpd@palladiumhotelgroup.com. Cuando existan dudas sobre su identidad, se le podrá requerir que acompañe copia del DNI o documento identificativo equivalente.
If you consider that your right to personal data protection has been violated, you may contact our Data Protection Officer at dpo@palladiumhotelgroup.com, or file a complaint with the Spanish Data Protection Agency (www.aepd.es).