2026 Forbes Travel Guide Recommended, international recognition for a luxury hotel, quality and excellence in service.
TRS Yucatan Hotel
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-
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TRS Yucatan Hotel - Luxury Adults Only
TRS Yucatán Hotel is a 5-star premium, all-inclusive adult-only resort in Riviera Maya (the Akumal area), with 24-hour butler service. A luxurious retreat in natural surroundings, with access to a beach club, exclusive pools, and the opportunity to enjoy a wide range of services and facilities within the Grand Palladium Riviera Maya resort.
Why choose TRS Yucatan Hotel?
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Category: 5 ☆ Adults Only
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Location: Riviera Maya (Akumal / Playa del Carmen area)
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Beach: Direct access
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Board: Premium All-Inclusive
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Number of rooms: 454 suites
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Food and Drink: 3 à la carte restaurants, 1 show cooking restaurant and 1 beach bar (TRS guests only)
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Wellness: gym and SPA (Zentropia Spa & Wellness)
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Premium Service: 24-Hour butler service
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Check-in / Check-out: 3 p.m. / 12 noon
Hotel walkthrough
This hotel is ideal for:
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Couples
(adults only, privacy, personalized service)
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Groups of friends
(premium all-inclusive, shows, DJ, experiences, beach club)
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Foodies
(à la carte restaurants / premium cuisine)
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Newlyweds
(anniversaries, honeymoon, romantic experience)
Rooms
Choose the best room for your stay
Our most in-demand room, complete with a stunning terrace and a private marble pool with jets.
Cool off with a drink from the minibar and head out to the furnished terrace with views of the exotic flora and fauna of Riviera Maya. With a cozy round daybed and a sitting area next to the private pool, you may never want to leave this little slice of paradise.
This room is available with either one king bed or two double beds – we’ll do our best to accommodate your preference.
Junior Suite Private Pool Garden View
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2 Adults
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≈785 sq ft
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King or 2 beds
Our most in-demand room, complete with a stunning terrace and a private marble pool with jets.
Cool off with a drink from the minibar and head out to the furnished terrace with views of the exotic flora and fauna of Riviera Maya. With a cozy round daybed and a sitting area next to the private pool, you may never want to leave this little slice of paradise.
This room is available with either one king bed or two double beds – we’ll do our best to accommodate your preference.
Unique and romantic accommodation situated directly on the tranquil lagoon.
This exclusive lakefront bungalow has everything you need for an indulgent getaway: a standalone hydromassage bath, an outdoor shower, and a private entrance.
Out on the terrace, unwind in the hammock or the cozy daybed as you watch the glittering lagoon change color at sunset. You can even take a canoe out directly from your back porch.
Romance Bungalow by the lake
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2 Adults
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≈720 sq ft
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King bed
Unique and romantic accommodation situated directly on the tranquil lagoon.
This exclusive lakefront bungalow has everything you need for an indulgent getaway: a standalone hydromassage bath, an outdoor shower, and a private entrance.
Out on the terrace, unwind in the hammock or the cozy daybed as you watch the glittering lagoon change color at sunset. You can even take a canoe out directly from your back porch.
Upgrade to this stunning suite with a large terrace featuring a daybed and a private marble jacuzzi.
Located just steps from the main pool area, this room is divided into distinct spaces: a bedroom, a separate living room, a full bath, and two furnished terraces.
The smaller terrace is equipped with a cozy sitting area, while the main terrace boasts a large daybed and a private marble jacuzzi, all with gorgeous views of lush tropical
gardens.
>>Access to this room may require the use of stairs.<<
Suite Jacuzzi Terrace Poolside
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2 Adults
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≈805 sq ft
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King bed
Upgrade to this stunning suite with a large terrace featuring a daybed and a private marble jacuzzi.
Located just steps from the main pool area, this room is divided into distinct spaces: a bedroom, a separate living room, a full bath, and two furnished terraces.
The smaller terrace is equipped with a cozy sitting area, while the main terrace boasts a large daybed and a private marble jacuzzi, all with gorgeous views of lush tropical
gardens.
>>Access to this room may require the use of stairs.<<
Discover our all-inclusive resort
Access exclusive services and facilities across all 4 hotels at our resort. All included in your booking.
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35+ global restaurants & bars: try a new cuisine every single day
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Varied schedule of live music, DJs, themed events, and theater shows
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Multiple modern swimming pools, including a unique saltwater pool
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Entry to the sensational CHIC Cabaret & Restaurant (reservation fee applies)
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Gym, spacious sports facilities, and daily outdoor fitness classes
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Hydrotherapy at Zentropia Palladium Spa & Wellness (extra charge)
- Access to 3 exclusive à la carte restaurants with international cuisine and premium experiences.
- Extensive selection of bars, including swim-up, lobby, and beach bars with premium cocktails and drinks.
- CHIC Cabaret & Restaurant — dinner show with a gastronomic performance (additional charge, reservation recommended).
- Access to over 35 restaurants and bars within the Grand Palladium resort in Riviera Maya.
- Private beach with VIP area, lounge chairs, and bar/waiter service.
- Three exclusive adults-only pools, including an infinity pool with views of the Caribbean Sea.
- Helios Beach Club by the ocean.
- Daytime and night-time activities such as yoga, fitness, and wellness classes on the oceanfront.
- Live music, DJs, and sunset entertainment.
- Access to Zentropia Palladium Spa & Wellness with a hydrotherapy area, sauna, and gym (some services may incur additional charges).
- Luxury suites with whirlpool tubs and dedicated butler service.
- Adults-only environment designed for relaxation and privacy.
- Wellness activities such as yoga and aerobics on the oceanfront.
- Non-motorized water sports such as kayaking or paddleboarding available on the beach.
- Complimentary Wi-Fi throughout the hotel.
- Dedicated concierge/butler available throughout your stay.
- 24-hour room service and snacks available all day.
- Minibar with complimentary restocking.
- Unlimited access to facilities, restaurants, and activities throughout the Grand Palladium Riviera Maya resort.
Exclusive services and experiences
CHIC Cabaret & Restaurant
CHIC is our exclusive cabaret show, with a culinary experience included (additional booking fee applies).
Zentropia Palladium Spa & Wellness
Our spa and wellness center has a wide range of treatments that can be booked through the app.
Personalized Butler Service
Enjoy a unique experience with our exclusive eButler service. From managing your reservations to providing personalized customer service for your
The top guide to Riviera Maya
Discover the definitive travel guide to Riviera Maya, a place that will simply amaze you
TRS Yucatan Hotel
Carretera Federal Chetumal Pto-Juarez Km 256-100, Cp 77734 Municipio Solidaridad – Quintana Roo
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TRS Yucatán Hotel is in Riviera Maya, in the Akumal area, within the Grand Palladium Riviera Maya.
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It is approximately 90 minutes from Cancun International Airport and 30 minutes from Playa del Carmen, in a natural beach setting ideal for an adults-only getaway.
2025 FORBES Responsible Hospitality Badge
An inclusive and trusted hotel for the LGBTQ+ community
Our guests also ask...
Yes. TRS Yucatan Hotel is an exclusive adults-only resort, designed to ensure a peaceful, romantic and luxurious experience in Riviera Maya.
Yes. Guests can enjoy free 24-hour room service, included within the hotel's all-inclusive package.
Among the available activities are yoga, aerobics, kayaking, paddle surfing, snorkeling, and other water sports, plus entertainment and evening shows.
Yes. TRS Yucatan Hotel guests can also enjoy Grand Palladium Hotels & Resorts and Family Selection facilities and services.
Yes. This adults-only hotel with exclusive suites, gourmet restaurants, and personalized service is very popular for honeymoons, anniversaries, and romantic getaways.
Yes. TRS Yucatan Hotel provides a shuttle service between the airport and the hotel for an additional cost. Plus, guests who are Palladium Rewards members can enjoy the included round-trip shuttle at this establishment.
Yes. Guests can obtain information and book different tours and excursions directly at the hotel during their stay.
TRS Yucatan Hotel is approximately 100 km from the center of Cancún, in the Riviera Maya area. The road trip usually takes around 1 hour and 30 minutes, depending on traffic and mode of transport.
Yes. TRS Yucatan Hotel has accessible facilities for guests with reduced mobility, including accessible entrances in various areas and specially designed rooms for greater comfort and safety. In order to ensure that this type of room is available, please request it when making your reservation.
Yes. Although the TRS Yucatán Hotel operates on an all-inclusive basis; some services and experiences may carry an additional cost. These include Zentropia Palladium Spa & Wellness treatments, Excursions and external tours, special wellness or beauty services, private transportation, and certain activities within the resort (diving, bowling, splatter)
To reach the hotel staff, please find the details for each department below:
Reception
Email: front.yucatan@trshotels.com
Phone: +52 984 877 2100
Toll-Free #: Not available
SMS: Not available
Dial 8306 from your room
Reservation
Email: callcenter.america@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Concierge
Email: ebutler.yucatan@trshotels.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Events
Email: micesales.america@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Housekeeping
Email: ebutler.yucatan@trshotels.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Spa
Email: gte.riviera@zentropia-spa.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Dial 8552 from your room
Maintenance
Email: ebutler.yucatan@trshotels.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Reception
Email: front.yucatan@trshotels.com
Phone: +52 984 877 2100
Toll-Free #: Not available
SMS: Not available
Dial 8306 from your room
Reservation
Email: callcenter.america@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Concierge
Email: ebutler.yucatan@trshotels.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Events
Email: micesales.america@palladiumhotelgroup.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Housekeeping
Email: ebutler.yucatan@trshotels.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Spa
Email: gte.riviera@zentropia-spa.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Dial 8552 from your room
Maintenance
Email: ebutler.yucatan@trshotels.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
We are able to offer you various special offers.
To have a look at our special offers, click here .
To have a look at our special offers, click here .
Definitely, TRS Yucatan Hotel has 10 restaurants:
• Restaurant Helios:
• Mediterranean, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 08:00 to 15:30.
• Dinner: from 18:00 to 23:00.
Restaurant Helios menu
Restaurant Helios website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant El Gaucho:
• Argentinian, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 17:30 to 22:30.
Restaurant El Gaucho menu
Restaurant El Gaucho website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Tentazione:
• Italian, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 17:30 to 22:30.
Restaurant Tentazione menu
Restaurant Tentazione website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant La Boheme:
• French, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 17:30 to 22:30.
Restaurant La Boheme menu
Restaurant La Boheme website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Capricho:
• International, Buffet
• Open 7/7.
• Open all year.
• Opening times:
• from 07:00 to 15:30.
Restaurant Capricho menu
Restaurant Capricho website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Chic Cabaret & Restaurant:
• Fusion, Fine Dining
• Open on Mon, Fri and Sat.
• Open all year.
• Opening times:
• Mon: Dinner: from 19:30 to 23:00.
• Fri: Dinner: from 19:30 to 23:00.
• Sat: Dinner: from 19:30 to 23:00.
• Price range: $$$
Restaurant Chic Cabaret & Restaurant website
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Smart Casual
• For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
• For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.
• Restaurant Romantic Dinner at The Cenote xmucane:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 17:00 to 19:00.
• Price range: $$$$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Restaurant Moonlight Dinner:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 22:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Restaurant Royal Domo Romantic Dinner:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 22:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Restaurant Romantic inner on the Lake:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 19:30 to 21:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Restaurant Helios:
• Mediterranean, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 08:00 to 15:30.
• Dinner: from 18:00 to 23:00.
Restaurant Helios menu
Restaurant Helios website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant El Gaucho:
• Argentinian, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 17:30 to 22:30.
Restaurant El Gaucho menu
Restaurant El Gaucho website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Tentazione:
• Italian, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 17:30 to 22:30.
Restaurant Tentazione menu
Restaurant Tentazione website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant La Boheme:
• French, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 17:30 to 22:30.
Restaurant La Boheme menu
Restaurant La Boheme website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Capricho:
• International, Buffet
• Open 7/7.
• Open all year.
• Opening times:
• from 07:00 to 15:30.
Restaurant Capricho menu
Restaurant Capricho website
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Chic Cabaret & Restaurant:
• Fusion, Fine Dining
• Open on Mon, Fri and Sat.
• Open all year.
• Opening times:
• Mon: Dinner: from 19:30 to 23:00.
• Fri: Dinner: from 19:30 to 23:00.
• Sat: Dinner: from 19:30 to 23:00.
• Price range: $$$
Restaurant Chic Cabaret & Restaurant website
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Smart Casual
• For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
• For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.
• Restaurant Romantic Dinner at The Cenote xmucane:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 17:00 to 19:00.
• Price range: $$$$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Restaurant Moonlight Dinner:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 22:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Restaurant Royal Domo Romantic Dinner:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 18:00 to 22:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
• Restaurant Romantic inner on the Lake:
• International, Fine Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 19:30 to 21:00.
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 2 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required
We are an all-inclusive Resort :
- All meals and beverages, (soft or alcoholic) are included
- Daytime room service fees are included, additional charges may apply during night hours.
- Access to facilities and activities is provided
- Supplementary charges may be imposed for access to certain areas of spa
Room upgrades are possible only at check-in upon request and paying the price difference
- All meals and beverages, (soft or alcoholic) are included
- Daytime room service fees are included, additional charges may apply during night hours.
- Access to facilities and activities is provided
- Supplementary charges may be imposed for access to certain areas of spa
Room upgrades are possible only at check-in upon request and paying the price difference
To submit your feedback, please send an email to: ebutler.yucatan@trshotels.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
We provide transfer services to and from Cancun International Airport (CUN) and Tulum Airport (TQO).
To see prices and make a reservation, click here
To see prices and make a reservation, click here
We have 454 rooms.
(Room types for maximum 2 pax)
Junior Suite Garden View: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Poolside: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Jacuzzi Terrace Poolside: 1 rooms
• Surface: 73 to 73 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Poolside Ocean View: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Garden View: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Poolside: 1 rooms
• Surface: 74 to 74 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Private Pool Garden View: 1 rooms
• Surface: 66 to 66 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Jacuzzi Terrace Poolside: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds , TV, a/c
In room smoking is not allowed
Junior Suite Private Pool Poolside: 1 rooms
• Surface: 90 to 90 m²
• Max occupancy per room: 2 adults and 90 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Romance Bangalow By the Lake: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Private Pool Poolside: 1 rooms
• Surface: 120 to 120 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds , TV, a/c
In room smoking is not allowed
Ambassador Suite Panoramic Ocean View: 1 rooms
• Surface: 125 to 125 m²
• Max occupancy per room: 2 adults and 125 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed and 1 sofa bed , TV, a/c
In room smoking is not allowed
(Room types for maximum 2 pax)
Junior Suite Garden View: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Poolside: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Jacuzzi Terrace Poolside: 1 rooms
• Surface: 73 to 73 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Poolside Ocean View: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Garden View: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Poolside: 1 rooms
• Surface: 74 to 74 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV, a/c
In room smoking is not allowed
Junior Suite Private Pool Garden View: 1 rooms
• Surface: 66 to 66 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Jacuzzi Terrace Poolside: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds , TV, a/c
In room smoking is not allowed
Junior Suite Private Pool Poolside: 1 rooms
• Surface: 90 to 90 m²
• Max occupancy per room: 2 adults and 90 children
• Composition: 1 bedrooms
• Equipment: 2 double beds or 1 king size bed , TV, a/c
In room smoking is not allowed
Romance Bangalow By the Lake: 1 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV, a/c
In room smoking is not allowed
Suite Private Pool Poolside: 1 rooms
• Surface: 120 to 120 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 double beds , TV, a/c
In room smoking is not allowed
Ambassador Suite Panoramic Ocean View: 1 rooms
• Surface: 125 to 125 m²
• Max occupancy per room: 2 adults and 125 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed and 1 sofa bed , TV, a/c
In room smoking is not allowed
We have a beachfront location.
We have our own private beach and it is patrolled by lifeguards.
The main services available are: sun loungers, parasols, bar, restaurant, beach towels, activities for kids & Bali beds.
Pets are not allowed in this area.
This is a safe swimming area.
We have our own private beach and it is patrolled by lifeguards.
The main services available are: sun loungers, parasols, bar, restaurant, beach towels, activities for kids & Bali beds.
Pets are not allowed in this area.
This is a safe swimming area.
Shuttle reservation is only possible from the special link received in the room booking confirmation e-mail.
For any troubles related to the special link, please call the call center here
For any troubles related to the special link, please call the call center here
We provide tourist passes
• Tour Chichen Itza Classic 149 USD
• Tulum Jungla Maya 159 USD
• Scuba Diving in the Riviera Maya 114 USD
• Snorkel in the Bay 53 USD
• Whaleshark Snorkeling 1 USD
Have a look at our suggestions of things to do here
Please contact the front desk for further information
• Tour Chichen Itza Classic 149 USD
• Tulum Jungla Maya 159 USD
• Scuba Diving in the Riviera Maya 114 USD
• Snorkel in the Bay 53 USD
• Whaleshark Snorkeling 1 USD
Have a look at our suggestions of things to do here
Please contact the front desk for further information