Trabajamos en equipo, y para formar parte de él, hay que comulgar con la integridad, el honor y la lealtad.
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The Palladium Way
The Palladium Way is the essence of our DNA, our way of doing things. It began a few years ago as a project for cultural and organizational change, which has been consolidated as a strong commitment to clients, to people, to talent development, to our winning mentality, to social work, to continuous learning and to value generation in everything we do for the client, for the company and for the communities on where we are present.
The effort made with The Palladium Way has been recognized with the 'Talent Mobilizer 2018: Transform to Perform' award, and it was the beginning of the transformation path for which we were certified as "Top Employer 2021" throughout the geography where we operate.
In this regard, we are proud that Palladium Hotel Group has received the excellence certification for its Human Resources management after being audited by the Top Employers Institute, a global authority for the recognition of the best companies to work for.
This certification endorses the company's commitment to its collaborators and associates through its Human Resources policies, organizational culture, and excellence in people management. Palladium Hotel Group has received the certification as Top Employer in all the countries in which it has operated during 2020: Spain, Mexico, Dominican Republic, Jamaica, and Brazil.
Mission
To turn guests into FANS. Customers are the priority of our business and at Palladium Hotel Group we are absolutely convinced that there is no customer experience without employee experience. Having a strategy in which the client is placed at the center of the equation is to firstly place our internal client at the epicenter of the organization, as they are our main ambassadors and facilitators of experiences.
Vision
Our vision as a company is to be recognized as one of the best hotel companies to work for and one of the most profitable in the long term, focusing on creating value to woo our internal and external clients.
Values
TEAM
We work as a team and to be part of it we must communicate with integrity, honor, and loyalty.
COHERENCE
We are coherent and consistent with our brand promise.
LEARNING
We continually learn and are promoters of change.
VALUE
We think in terms of value, not cost.
WINNING MENTALITY
We play to win, not to avoid losing.
CLIENT
In order to win, the first thing is the client, the second the team, and the third our shareholders.
SOCIAL WORK
We recognize in social work an element that cultivates and strengthens our spirit and reinforces the bond with our collaborators and associates.
PEOPLE
We recognize that people are the key to success in the creation of value.
- EQUIPO
- COHERENCIA
- APRENDIZAJE
- VALOR
- MENTALIDAD GANADORA
- CLIENTE
- LABOR SOCIAL
- PERSONAS
Somos coherentes y consecuentes con nuestra promesa de marca.
Aprendemos continuamente y somos promotores del cambio.
Pensamos en términos de valor y no de coste.
Jugamos a ganar, no a evitar perder.
Para ganar, lo primero es el cliente, lo segundo el equipo y lo tercero nuestros accionistas.
Un elemento que cultiva y fortalece nuetsro espíritu y refuerza el vínculo con nuestros colaboradores.
Reconocemos que las personas son las claves del éxito en la creación de valor.
Our priority at Palladium Hotel Group is the people, that is our clients and the Group's human capital. That is the reason why in 2017 PALLADIUM DNA was born, our internal brand created solely and exclusively by and for employees, and that synthesizes and represents the mission, vision, and values of our Company.
The PALLADIUM DNA brand encompasses all initiatives for social benefits, motivation, business culture, training, communication, and information that are developed in the Company for collaborators, associates and their families.
Palladium commitments:
Palladium Hotel Group is commited that, by the end of 2025, 100% of the eggs (shelled, liquid and as an ingredient) consumed in all its hotels (hotels owned, managed, leased or franchised) will be obtained from cage-free hens. From then on, Palladium Hotel Group will not accept combined breeding systems or "combi", comparable to conventional cage systems.
Annually, Palladium Hotel Group will publicly report on progress in fulfilling this commitment.