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webcome-package

All guests who book their stay with the Palladium Hotel Group at the Riviera Maya, Riviera Nayarit, Costa Mujeres, Punta Cana, Cap Cana, Jamaica and Brazil locations via our official website will get access to the following exclusive offers of our Webcome Package:

  • All
  • Riviera Maya
  • Riviera Nayarit
  • Costa Mujeres
  • Punta Cana
  • Cap Cana
  • Jamaica
  • Bahia
  • Riviera Maya
    • -15% Spa treatments
    • Late check out
    • Fruit basket
    • A bottle of liquor
    • TRS Segway outing
    • Resort credits
    • Free transfer
    portada-riviera-maya.jpg
  • Riviera Nayarit
    • Resort credits
    • -15% Spa treatments
    • Late check out
    • A bottle of liquor
    • Fruit basket
    portada-riviera-nayarit.jpg
  • Costa Mujeres
    • -15% Spa treatments
    • Late check out
    • Fruit basket
    • A bottle of liquor
    • Resort credits
    • Free transfer
    portada-mexico.jpg
  • Punta Cana
    • -15% Spa treatments
    • Palladium-Web-iconos-servicios_late check out
      Late check out
    • Fruit basket
    • A bottle of liquor
    • Resort credits
    • Free transfer
    • TRS quad outing
    portada-punta-cana.jpg
  • Cap Cana
    • -15% Spa treatments
    • Palladium-Web-iconos-servicios_early check in
      Early Check In
    • Fruit basket
    • Free transfer
    • Sparkling wine bottle
    • Late check out
    imagen-destino-Cap-Cana
  • Jamaica
    • -15% Spa treatments
    • Late check out
    • A bottle of liquor
    • Early checkin
    • Resort credits
    • Fruit basket
    • Free transfer
    portada-montego-bay.jpg
  • Bahia
    • -15% Spa treatments
    • Palladium-Web-iconos-servicios_late check out
      Late check out
    • Fruit basket
    • A bottle of liquor
    portada-bahia.jpg

Terms and Conditions

-15% discount per person on Spa treatments at Zentropia Palladium Spa & Wellness.

-Fruit basket and bottle of liqueur: placed in the room upon arrival.

-Early Check-in and Late Check-out: Subject to availability. Ask for further details at hotel reception.

-Free transfers: Subject to availability and modification without prior notice. The service applies to airport-hotel-airport transfers and is available on request for Riviera Maya, Costa Mujeres, Punta Cana, Cap Cana and Jamaica. This free service must be requested upon booking through the official website of PHG. Only applicable to Cancún, Punta Cana and Montego Bay airports. Bookings must be made at least 72 hours prior to the date of arrival. If you are unable to book the service on the website, please contact our call centre. The free transfer service does not apply to Flight + Hotel booking packages.

-Segway Outing: Free Segway rental only for TRS Yucatán (for stays of 3 nights or more). Certain minimum physical requirements apply. Consult conditions on www.segway-tours.com or ask for details at hotel reception.

-Quad Outing: Free Quad excursion only applicable at TRS Turquesa (for stays of 3 nights or more). Ask for further details at hotel reception.

-Resort Credits: The amount of Resort Credits is based on the duration of the stay: USD 1,500 for stays of 3 nights or more. NOT applicable for stays of 1 or 2 nights. Promotions, prices and services applicable to Resort Credits are subject to availability and may be modified without prior notice. Additional conditions may apply. Resort Credits cannot be combined with other promotional offers or discounts. Resort Credits cannot be exchanged for cash. Resort Credits must be booked at least 24 hours in advance. Resort Credit coupons must be presented at the participating hotel and no responsibility will be accepted in the event of loss or theft.