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United States
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0 800 102 61 91UK Free
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0 800 000 4657Germany Free
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800 141 734Italy Free
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0034 971 92 64 86Other countries Europe
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800 990 1234Mexico Free
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1 888 660 90 70USA Free
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1 866 778 9077Canada Free
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0052 984 873 48 25Other countries
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1 849 937 08 17Dominican Republic Free
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+55 7 140 40 41 15Brazil
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0800 3458102Argentina Free
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800 914591Chile Free
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01800 5184354Colombia Free
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+1 844 411 00 77Jamaica Free
As a family hotel group, at Palladium Hotel Group we conduct our business with a long-term perspective, guided by our values and an ethical commitment. This philosophy is embedded in a governance structure designed to foster transparency, integrity, and adherence to our internal standards in both decision-making and day-to-day operations.
Our internal governance system, composed of the Board of Directors, the Executive Committee, and the Sustainability Committee, helps ensure that strategic decisions are aligned with our social and environmental goals and drives the implementation of policies focused on sustainable and inclusive growth.
In addition, we have incorporated ESG (environmental, social, and governance) criteria into our management model as a tool to improve processes, anticipate risks, and strengthen our relationship with our stakeholders: clients, employees, investors, communities, and the natural environment.
Ethics, compliance and transparency
Our organizational culture fosters ethical behavior at every level. We have a Code of Ethics that sets out the principles of conduct guiding our daily work, along with a confidential internal reporting system that enables anyone to report breaches or irregularities. This framework ensures a strong and transparent corporate culture that aligns with our core values.
Transparency
In accordance with Law 19/2013, of December 9, on transparency, access to public information, and good governance, and with the purpose of promoting transparency and ensuring accessibility to information, the following information is published:
Link to transparency portal.