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Hotels

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Unmatched destinations

Hotels

How is your ideal hotel?

Unmatched destinations

Nuestros hoteles son más que hoteles

Nuestros hoteles son más que hoteles

HOTEL OR DESTINATION

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DESTINOS
  • Bahia, Brazil
  • Cap Cana, Dominican Republic
  • Punta Cana, Dominican Republic
  • Santo Domingo, Dominican Republic
  • Sicily, Italy
  • Montego Bay, Jamaica
  • Cancun: Costa Mujeres, Mexico
  • Riviera Maya, Mexico
  • Riviera Nayarit, Mexico
  • Ibiza, Spain
    • ALL-Ibiza, Spain
    • Playa d'en Bossa, Ibiza - Spain
    • San Antonio, Ibiza - Spain
    • Santa Eulàlia, Ibiza - Spain
  • Madrid, Spain
  • Malaga, Spain
  • Menorca, Spain
  • Sevilla, Spain
  • Tenerife, Spain
  • Valencia, Spain
  • New York, United States
HOTELS
  • Grand Palladium Imbassaí Resort & Spa
    Bahia, Brazil
  • The Signature Level At Grand Palladium Imbassaí Resort & Spa
    Bahia, Brazil
  • TRS Cap Cana Waterfront & Marina Hotel
    Cap Cana, Dominican Republic
  • Grand Palladium Bávaro Suites Resort & Spa
    Punta Cana, Dominican Republic
  • Grand Palladium Palace Resort & Spa
    Punta Cana, Dominican Republic
  • Grand Palladium Punta Cana Resort & Spa
    Punta Cana, Dominican Republic
  • TRS Turquesa Hotel
    Punta Cana, Dominican Republic
  • Dominican Fiesta Hotel
    Santo Domingo, Dominican Republic
  • Grand Palladium Sicilia Resort & Spa
    Sicily, Italy
  • The Signature Level at Grand Palladium Sicilia Resort & Spa
    Sicily, Italy
  • Grand Palladium Jamaica Resort & Spa
    Montego Bay, Jamaica
  • Grand Palladium Lady Hamilton Resort & Spa
    Montego Bay, Jamaica
  • Family Selection at Grand Palladium Costa Mujeres Resort & Spa
    Cancun: Costa Mujeres, Mexico
  • Grand Palladium Costa Mujeres resort & Spa
    Cancun: Costa Mujeres, Mexico
  • TRS Coral Hotel
    Cancun: Costa Mujeres, Mexico
  • Family Selection at Grand Palladium Kantenah Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium Colonial Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium Kantenah Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium White Sand Resort & Spa
    Riviera Maya, Mexico
  • TRS Yucatan Hotel
    Riviera Maya, Mexico
  • Family Selection at Grand Palladium Vallarta Resort & Spa
    Riviera Nayarit, Mexico
  • Grand Palladium Vallarta Resort & Spa
    Riviera Nayarit, Mexico
  • Grand Palladium Palace Ibiza Resort & Spa
    Ibiza, Spain
  • Grand Palladium White Island Resort & Spa
    Ibiza, Spain
  • Hard Rock Hotel Ibiza
    Ibiza, Spain
  • Ushuaïa Ibiza Beach Hotel
    Ibiza, Spain
  • Palladium Hotel Palmyra
    Ibiza, Spain
  • TRS Ibiza Hotel
    Ibiza, Spain
  • The Signature Level at TRS Ibiza Hotel
    Ibiza, Spain
  • BLESS Hotel Ibiza
    Ibiza, Spain
  • Palladium Hotel Cala Llonga
    Ibiza, Spain
  • BLESS Hotel Madrid
    Madrid, Spain
  • Only YOU Boutique Hotel Madrid
    Madrid, Spain
  • Only You Hotel Atocha
    Madrid, Spain
  • Hard Rock Hotel Marbella
    Malaga, Spain
  • Only You Hotel Málaga
    Malaga, Spain
  • Palladium Hotel Menorca
    Menorca, Spain
  • Only YOU Hotel Sevilla
    Sevilla, Spain
  • Hard Rock Hotel Tenerife
    Tenerife, Spain
  • Only YOU Hotel Valencia
    Valencia, Spain
  • 45 Times Square Hotel
    New York, United States
RECENT SEARCHES
Destination

    Brazil

  • Bahia
  • Dominican Republic

  • Cap Cana
  • Punta Cana
  • Santo Domingo
  • Italy

  • Sicily
  • Jamaica

  • Montego Bay
  • Mexico

  • Cancun: Costa Mujeres
  • Riviera Maya
  • Riviera Nayarit
  • Spain

  • Ibiza
    • ALL-Ibiza
    • Playa d'en Bossa
    • San Antonio
    • Santa Eulàlia
  • Madrid
  • Malaga
  • Menorca
  • Sevilla
  • Tenerife
  • Valencia
  • United States

  • New York
HOTELS
  • 45 Times Square Hotel
  • BLESS Hotel Ibiza
  • BLESS Hotel Madrid
  • Dominican Fiesta Hotel
  • Family Selection at Grand Palladium Costa Mujeres Resort & Spa
  • Family Selection at Grand Palladium Kantenah Resort & Spa
  • Family Selection at Grand Palladium Vallarta Resort & Spa
  • Grand Palladium Bávaro Suites Resort & Spa
  • Grand Palladium Colonial Resort & Spa
  • Grand Palladium Costa Mujeres resort & Spa
  • Grand Palladium Imbassaí Resort & Spa
  • Grand Palladium Jamaica Resort & Spa
  • Grand Palladium Kantenah Resort & Spa
  • Grand Palladium Lady Hamilton Resort & Spa
  • Grand Palladium Palace Ibiza Resort & Spa
  • Grand Palladium Palace Resort & Spa
  • Grand Palladium Punta Cana Resort & Spa
  • Grand Palladium Sicilia Resort & Spa
  • Grand Palladium Vallarta Resort & Spa
  • Grand Palladium White Island Resort & Spa
  • Grand Palladium White Sand Resort & Spa
  • Hard Rock Hotel Ibiza
  • Hard Rock Hotel Marbella
  • Hard Rock Hotel Tenerife
  • Only YOU Boutique Hotel Madrid
  • Only YOU Hotel Sevilla
  • Only YOU Hotel Valencia
  • Only You Hotel Atocha
  • Only You Hotel Málaga
  • Palladium Hotel Cala Llonga
  • Palladium Hotel Menorca
  • Palladium Hotel Palmyra
  • TRS Cap Cana Waterfront & Marina Hotel
  • TRS Coral Hotel
  • TRS Ibiza Hotel
  • TRS Turquesa Hotel
  • TRS Yucatan Hotel
  • The Signature Level At Grand Palladium Imbassaí Resort & Spa
  • The Signature Level at Grand Palladium Sicilia Resort & Spa
  • The Signature Level at TRS Ibiza Hotel
  • Ushuaïa Ibiza Beach Hotel
OCCUPANCY
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Frequently asked questions

BOOKINGS

  • WHAT CREDIT CARDS ARE ACCEPTED?

    Visa, Master Card and American Express.
  • IS RESERVING ONLINE SECURE?

    Palladium Hotel Group uses all the most advanced security measure to ensure that your reservation is made securely.
  • HOW DO I CHANGE/CANCEL A RESERVATION?

    To cancel or modify a booking, please contact our Call Center. Phone number +34 971 92 64 86 calls from Spain.
  • WILL THE TOTAL AMOUNT BE CHARGED TO MY CREDIT CARD?

    Bookings made through the web are not charged until you arrive to the hotel. The number and data of the card are entered into the system merely as a guarantee of the reservation. In the case of last minute deals or specific offers (please consult conditions of the offer), the total amount of the reservation is charged prior to arrival.
  • IS MY RESERVATION GUARANTEED?

    Yes, in all cases except in that of the Sa Talaia Boutique Villa in which case all reservations are “on request” and require confirmation by the hotel.
  • WHAT IS A NON-REFUNDABLE RATE?

    No refunds in any case.
  • No refunds in any case. MY COMPANY HAS AN AGREEMENT WITH PHG OR A GROUP DISCOUNT.

    The group will have a specific promotional code that will allow them to make reservations at the discount agreed on with PHG.
  • CAN I RESERVE MORE THAN 1 ROOM AT A TIME?

    Yes, it’s possible.
  • CAN I RESERVE 2 DIFFERENT ROOM TYPES AT THE SAME TIME?

    Yes, it’s possible.
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INFORMATION ON HOTELS & SERVICES

  • WHEN IS CHECK-IN AND CHECK-OUT?

    As a general rule, the check-in time is 3:00pm and check-out time is 12:00 noon.
  • MORE DETAILS ON ALL INCLUSIVE AND OTHER OPTIONS.

    Please select the hotel you’re interested in for more information about the all inclusive options, as they vary by hotel.
  • WHAT ARE THE ADULTS ONLY AND FAMILY FRIENDLY CONCEPTS?

    The adults-only concept is a relaxing environment for ages 18 years and up, where adults can enjoy a peaceful and tranquil holiday.
  • WHAT ARE THE ADULTS ONLY AND FAMILY FRIENDLY CONCEPTS?

    The family friendly concept is oriented at offering activities and services for all age groups, from babies to teenagers, with the objective of providing an unforgettable stay for all members of the family. Please consult the hotel or resort you’re interested in, as activities and services vary in each establishment.
  • HOW CAN I CONTACT THE HOTEL DIRECTLY?

    Please consult our “contact us” page, which allows you to fill out a form that will direct you to the department you’re interested in.
  • WHAT IS THE PALLADIUM TRAVEL CLUB?

    What is the concept behind the Palladium Travel Club? It’s actually quite simple: by taking away the middleman, Palladium has established a direct contact between our resorts and our guests ; thus passing on those benefits and discounts to members. In addition to deep discounts and free stays, members will enjoy a wide variety of incredible benefits just by becoming part of the Travel Club. For more information, please visit www.palladiumtravelclub.com.
  • DO YOU ALLOW PETS?

    No animals of any type are allowed into the hotel, with the exception of guide dogs, which are welcome and free of charge. Pets will only be permitted in Hard Rock Hotel Ibiza and Hard Rock Hotel Tenerife. Restrictions in weight and breed can be consulted on their websites.
  • IS WI-FI FREE?

    Yes. Wi-Fi is free and included in the room rates of all our hotels.
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COMPANY INFORMATION

  • WHAT IS PALLADIUM HOTEL GROUP (PHG)?

    We are a Spanish hotel chain, emerging in the 1960´s and pertaining to Grupo Empresas Matutes, that is both nationally and internationally recognized for its success in the hotel industry. We are currently present in 6 countries and include 50 hotels located in Spain, Mexico, the Dominican Republic, Jamaica, Sicily (Italy), and Brazil. We operate under various brands and sub-brands, orientated towards distinct market segments, each one focused on offering a personalized experience to clients.
  • HOW MANY BRANDS MAKE UP PALLADIUM HOTEL GROUP?

    Palladium Hotel Group operates 9 brands with hotels situated in privileged locations. PHG diversifies, develops and changes in order to satisfy all its clients. Each one of its brands strives to offer the best hotels to the segment in which it targets.
  • TRS HOTELS

    These are our more exclusive adults-only hotels. They offer completely personalized services and are located in the most exotic and privileged destinations of the world (Punta Cana, Riviera Maya, Riviera Nayarit and Costa Mujeres.
  • GRAND PALLADIUM HOTELS & RESORTS

    Luxurious 5-star hotels located in paradisiacal destinations, where guests of all ages can enjoy their stay with a multitude of activities and services, such as Infinite Indulgence®, it´s all included.
  • PALLADIUM HOTELS

    Exclusive 4-star hotels for adults only, all with impressive views of the Mediterranean Sea. Located in Ibiza, its clients can enjoy unlimited gastronomy with Infinite Indulgence®, it´s all included.
  • PALLADIUM BOUTIQUE HOTELS

    Exclusive accommodation that prioritizes guest privacy, offering a relaxed and tranquil atmosphere in an environment surrounded by nature.
  • FIESTA HOTELS & RESORTS

    Hotels perfect for enjoying the beach and the sun, primarily oriented towards families and a multigenerational public. Located in Spain, Italy (Sicily), and the Dominican Republic, they offer fun for guests of all publics at a competitive price.
  • AYRE HOTELES

    4-star hotels with a vanguard design, ideal for business trips and urban tourism. They are located in Spain´s most cosmopolitan cities: Madrid, Barcelona, Seville, Cordoba, Valencia, and Oviedo.
  • ONLY YOU HOTELS

    The brand was created as a premium product of Ayre Hoteles. They are design hotels, which are committed to high quality leisure and business tourism in the heart of the most important cities in Spain.
  • USHUAÏA UNEXPECTED HOTELS

    Sexy and provocative hotels in a luxurious atmosphere, that offer the best music and entertainment options for adults. Anything can happen in Ushuaïa Unexpected Hotels.
  • HARD ROCK HOTEL – IBIZA AND TENERIFE

    Music inspired modern design hotels with the latest technology. Spreading the Rock ‘n’ Roll spirt, they are located in the most iconic beaches of Ibiza and Tenerife.
  • CONTACT INFORMATION FOR THE HEAD OFFICE.

    Please contact our Customer Service Department (acliente@palladiumhotelgroup.com) or fill out our contact form for the department of your choice.
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