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1. Company organizing the Prize Draw
PALLADIUM GESTIÓN, S.L.U., with registered offices on Avda. de Bartolomé Roselló, 18, 07800 Ibiza, Balearic Islands, Spain, with tax identification number B-16652760 (hereinafter “Palladium”) is organizing a draw called PALLADIUM REWARDS ANNIVERSARY PRIZE DRAW (hereinafter the “Draw”) subject to these terms and conditions, to reward the loyalty of members of the loyalty program known as Palladium Rewards, a program which rewards stays and purchases by its members in hotel establishments managed by Palladium or its business group, by assigning points that can be used for stays or purchases in those establishments (the “Program”).
2. Duration, requirements and mechanics of the Prize Draw
The Prize Draw will run for the period from 00:00 a.m. on October 9, 2025 (“Prize Draw Start Date”) to 23:59 on October 23, 2025 (“Prize Draw End Date”).
The period between the Prize Draw Start Date and the Prize Draw End Date will be referred to as the “Prize Draw Period.”
From 00:00 a.m. on October 9, 2025 (the “Prize Draw Start Date”) until 23:59 October 15, 2025, any individual who is EIGHTEEN (18) years of age or older may enter the Prize Draw. To participate, entrants must be registered in the Program prior to the campaign activation date, October 9, 2025.
From 00:00 a.m. on October 16, 2025 (the “Prize Draw Start Date”) until 23:59 on October 23, 2025, any individual who is EIGHTEEN (18) years of age or older may also enter the Prize Draw. You must be registered in the Program to participate in the Prize Draw. All members already registered in the Program at the time the Prize Draw is announced, as well as those who register after the Prize Draw is announced for the sole purpose of taking part in it, can participate.
To participate, you simply need to express your desire to take part:
Users who are not registered in the Program may enter the Prize Draw via the email they receive from any Palladium Hotel Group brand with which they are registered; through the announcement of the Prize Draw published on the Program’s Instagram profile (@palladiumrewards) or Facebook page (Palladium Rewards); or via the web banner published on the websites of Palladium Hotel Group brands (www.palladiumhotelgroup.com), Bless Collection Hotels (www.blesscollectionhotels.com), Only You Hotels (www.onlyyouhotels.com), or Ushuaïa Experience (www.theushuaiaexperience.com). These will include a link allowing unregistered users to complete their registration in the Program using the promotional code 'ANNIVERSARY'." Once registration has been completed, the user will be deemed to have expressed their desire to participate.
-Users registered on the Program will receive an e-mail from Palladium Rewards. The e-mail will contain a link directing users to a prize draw entry form, which they may complete, providing their first and last names along with their e-mail address in order to take part. Once the registration has been completed and the form filled out, the user will be deemed to have expressed their intent to participate.
3. Drawing the winners
During the Prize Draw Period, the easypromosapp platform will record all participants from each day, and:
- – On October 16, 2025, fifty-one (51) winners and one hundred (100) alternates will be randomly selected.
- – On October 24, 2025, fifty (50) winners and one hundred (100) alternates will be randomly selected.
Within no more than ten (10) calendar days from the Prize Draw End Date, Palladium will contact the winners at the email address provided in the Program database to notify them of the result.
If the winners do not answer the email within three (3) days, the Prize will go to the Alternate.
4. Prize – General Conditions
Participants who are selected as winners, in accordance with the records reported by the easypromosapp platform, will each receive one of the 101 Rewards points prizes (the “Prize”), with the number of points assigned at random based on the following prize distribution:
Number of prizes | Points awarded per prize | Total points awarded |
4 | 250.000 | 1.000.000 |
4 | 200.000 | 800.000 |
4 | 150.000 | 600.000 |
10 | 50.000 | 500.000 |
4 | 100.000 | 400.000 |
20 | 15.000 | 300.000 |
10 | 25.000 | 250.000 |
15 | 10.000 | 150.000 |
30 | 5.000 | 150.000 |
The Prize may be redeemed for stays and purchases at any Palladium Hotel Group brand property that accepts Rewards Ppoints.
The Prize will be transferred to the Palladium Rewards account of each winner within a maximum of thirty (30) calendar days of Prize Draw End Date (“Prize Transfer Deadline"). The Rewards points transferred as a Prize will be valid for nine (9) months from the date on which they are transferred to the winner’s account.
Any Rewards points not used by the winner within nine (9) months from the date they are transferred to the winner’s account will be automatically removed from their Program account.
If a winner has unsubscribed from the Program (i) prior to being notified of their selection as a winner, or (ii) before the Prize Transfer Period has ended, the Prize will be awarded to the next participant in line according to the records reported by the easypromosapp platform. If this next participant has also unsubscribed from the Program prior to the deadlines described in points (i) and (ii), the Prize will be transferred to the third-placed participant, and so on. This process will also be applicable if there is any error in the data provided by the winning Participant that prevents them from being identified or located.
5. Reservations and limitations
Palladium shall not accept any liability if there are any errors in the data provided by the Participants that could prevent them from being identified or located if named winners.
Palladium shall not accept any liability for damages of any kind that could result from the lack of availability or continuity of operations of the supports through which participation in the Prize Draw is enabled and/or that allow their development and/or conclusion, especially including, but not limited to, problems accessing the online systems and platforms used for that purpose.
Palladium reserves the right to eliminate for due cause any Participant who defrauds, alters, or disables the correct operation and normal course and rules of the Program and/or Prize Draw.
Palladium reserves the right to shorten, delay, change, or cancel the Prize Draw under exceptional circumstances that prevent it from being held or continued, and will notify the Participants of this. Likewise, Palladium accepts no liability whatsoever for damage, loss, or injury incurred while making use of the Prize.
Palladium will not take responsibility for cases of Acts of God that might prevent winners from fully or partially enjoying their Prize.
6. Data protection
In line with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5 on the Protection of Personal Data and guarantee of digital rights, Participants of the Draw are hereby informed that their data will be processed by Palladium Gestión, S.L.U. as data controller, registered office Avda. Bartolomé Roselló, 18, Ibiza, Balearic Islands, Spain.
Participant data will be those identifying data needed to participate in the Prize Draw.
The purpose of the processing is to undertake the Prize Draw, as well as to publish the winners and present the Prize. The legal basis for processing is the participant’s express acceptance of these Terms and Conditions in order to take part in the Prize Draw.
Their data will not be provided to third parties except when legally obliged to by:
· the State Tax Administration Agency to fulfill tax obligations related to the Prize Draw, if applicable,
· the administrative authorities that might require it within the framework of compliance with the legal obligations of the data controller or within the framework of any proceedings that may be opened by them in relation to Participant claims, or
· the competent legal authorities.
Participant data will be held while this Prize Draw is being processed. They will be frozen for the legally established period to meet the requirements of any possible claims.
The winners’ data, including those ultimately not confirmed as winners, will also be retained for the time necessary to present the Prize, to publish the results of the Prize Draw, and to comply with the legal, tax and administrative requirements associated with the Prize Draw. After this period, the data will be retained in a restricted form for the statutory limitation periods applicable to potential tax and administrative liabilities, as well as for any legal actions that may arise from them or from the promotion.
Participants can exercise their rights of access, rectification, erasure, limitation, portability, as well as, where applicable, objection, and may also withdraw any consent they have given.
To exercise your rights, please send a letter to the postal address indicated above or an email to rgpd@palladiumhotelgroup.com. Please specify which of the rights you would like to exercise and attach an image of your national ID or another equivalent ID document. If you act through a legal or voluntary representative, please provide documentation that accredits that representation and their ID.
Furthermore, if you consider that your right to the protection of personal data has been violated, you may lodge a complaint with the Spanish Data Protection Agency (www.agpd.es).
7. Acceptance of the terms and conditions
The Participant accepts these rules in advance, stating that acceptance by expressly consenting to their participation in the Prize Draw.
8. Claims period
Any claims of any kind relating to the Prize Draw and these Terms and Conditions must be submitted within thirty (30) calendar days from the end of the Prize Transfer Period. Claims submitted after this period will not be accepted.
9. Law and jurisdiction
These Terms and Conditions are governed by Spanish law. For any questions arising from their interpretation, the parties submit to the jurisdiction of the courts of the city of Ibiza, Balearic Islands (Spain), expressly waiving any other jurisdiction that might otherwise apply.