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Check-in
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Join and enjoy the benefits starting with your first reservation
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5% extra discount
guaranteed on direct reservations
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2,500 points (€10/$)
welcome bonus
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More exclusive benefits and discounts
during your stay
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Costa Mujeres / México
Family Selection at Grand Palladium Select Costa Mujeres
Family Selection
Combining luxury with a family focus, we offer our guests exclusive services and facilities for a family vacation to remember.
- A VIP experience
- Your family butler
A VIP experience
When you stay in one of our Family Selection hotels, everything revolves around you and your family.
A warm welcome
First impressions matter. That’s why upon arrival, you’ll have a private check-in and receive extra-special amenities and gifts to make you and the little ones feel pampered.
Access to other hotels
All of our Family Selection guests have exclusive access to Grand Palladium Select Costa Mujeres Resort & Spa, and guests aged 18 and up also have access to the adults-only TRS Coral Hotel, all located on the same resort. This access includes the restaurants, bars, pools, and beaches at each hotel.
Your family butler
Before your arrival
Leading up to your visit, you can get in touch with an eButler who will help customize your experience: they’ll arrange dinner reservations, leave a complimentary bottle of liquor of your choice in your room, etc. You can also enhance your stay by booking premium experiences.
During your stay
A butler will be at your full disposal throughout your stay, tailoring your experience to your wants and needs. They’ll provide information about daily activities and entertainment, book you a table at your preferred restaurant, coordinate your transfers, and much more.
Family Boss
When you choose to stay at one of our Family Selection hotels, the little ones become the Family Boss, with the following exclusive benefits:
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Access to a fun zone with video games, cooking classes, and arts and crafts
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Welcome kit with special gifts
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Bubble bath preparation with balloons, toys, and kids’ shampoo
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Milk-and-cookies service before bedtime
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A personalized mini bar selection
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On-demand video games in the room