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Family Selection at Grand Palladium Costa Mujeres Resort & Spa

Costa Mujeres

The new treasure of mexican caribbean

An oasis of tranquility that the whole family can indulge in. With Family Selection at Grand Palladium Costa Mujeres Resort & Spa guests of all ages can enjoy Cancun’s most exclusive zone. Situated in Quintana Roo on the northern coast of Mexico’s Yucatan Peninsula, Costa Mujeres is only 35 minutes (29 km/18 miles) from Cancun’s international airport and 20 minutes from its center. Families can discover virgin beaches, coral reefs, nature reserves and touristic sites, such as Isla Mujeres, Isla Blanca and Holbox.

Freedom of choice, time for your pleasure and space to make the most of it.
Enjoy your stay with INFINITE INDULGENCE®, it's all included.

Exclusive facilities

The facilities and exclusive zones of Family Selection are all located in front of the beach and are restricted to only Family Selection guests, allowing them to enjoy a more intimate ambience and a greater comfort within hotel, beach and swimming pool.

  • Air-conditioned
  • Lounge and TV area
  • The Nest à la carte restaurant
    • Includes themed self-service stations, offering breakfast and dinner.
  • Fizz pool bar, with premium beverages and BBQ lunch
  • Entertainment area
    • Board games, computers and, if available, Xbox One S video games. If they are not available in the lounge, they are provided in the rooms upon request.


  • Swimming pool with waiter service
  • Solarium with lounge chairs
  • Reserved area on the beach with waiter service
  • Outdoor area with terrace and garden

  • 24-hour reception
  • À la carte breakfast, lunch and dinner
    • Sweet and salty snacks throughout the day.
  • Family Butler assistance during the stay
  • Priority reservations in restaurants
  • Room service available 24-hours
  • Personalized minibar with special beverages
  • Unpacking and packing service
  • Beach and pool amenities basket
  • Pillow menu for adults
  • Personalized aromas in rooms
  • Beach and pool Family Butler service
  • E-Family Butler and Wishlist

Services for children

  • Family Boss welcome kit for each child 
    • (*Welcome Kits images are illustrative and include 3 items per child depending on availability).
  • Mini-bath robes, mini-slippers and towels
  • Special turn down service for children
  • Surprise preparation of the hydromassage tub
    • Includes special amenities for the little ones.
  • Enriching activities, à la carte entertainment and exclusive happenings
    • Features workshops and classes for children, teenagers and adults.
  • Nanny and Family Butler extended service
    • (on request and with an additional cost)
  • Family Boss appetizer and snack bar in lounge
  • Exclusive Family Boss strollers

About the hotel

Additional benefits

Guests of Family Selection in Costa Mujeres will have access to all facilities and services of Grand Palladium Costa Mujeres Resort & Spa, including its à la carte restaurants:
Portofino (Italian cuisine), El Dorado (steakhouse), La Adelita (Mexican cuisine), Sumptuori (Japanese cuisine), Poseidón (Mediterranean cuisine), Chang Thai (Thai cuisine), Boghali (Indian cuisine) and The Nest (exclusive to Family Selection guests).

The hotel’s adult guests will also have free access
to facilities and services of TRS Coral Hotel:

  • Exclusive à la carte restaurants:
    Tentazione (Italian cuisine), La Bohème (French cuisine), El Gaucho (Argentinian cuisine) and Capricho (international cuisine).
  • Gastronomical experiences that surpass your expectations:
    There is nothing like chilling in the Ibiza-style beach club Helios or enjoying a spectacle for all senses in Chic Cabaret & Restaurant (Extra charge).
  • Adults also can enjoy access (*with etra charge) to Zentropia Palladium Spa & Wellness:
    The spa features a fabulous wet area with a stone pedilavium, sauna, whirlpool tubs and pools, as well as a relaxation area, a gym and Habits, a bar offering natural juices and healthy snacks.

Contact us

Vialidad Paseo Mujeres, Manzana 1,
Lote 10, SM 3, Isla Mujeres, Quintana Roo
Isla Mujeres, Cancún, Qroo

Tel: 00 52 984 877 2100