Reservation by telephone. Manage your booking with Palladium

We're here to help

If you have any questions, please get in touch.

Help and contact

Are you calling from outside Spain?

See all phones

Hotels

How is your ideal hotel?

Unmatched destinations

Hotels

How is your ideal hotel?

Unmatched destinations

Nuestros hoteles son más que hoteles

Nuestros hoteles son más que hoteles

HIGHLIGHTS

Take a look at Palladium Hotel Group’s awards and recognitions, and learn more about the unique experiences you can enjoy at our hotels.

Etxeko Ibiza

The flavours of a Michelin Star

Etxeko Ibiza, Martín Berasategui’s restaurant at BLESS Hotel Ibiza headed by Paco Budia, has been awarded its first Michelin Star. This intimate and exclusive haute cuisine space delights its diners with the mix of flavours of the Basque gastronomy and products from the Cantabrian and the Mediterranean.

logo-destacados-rafa-nadal-tennis-center

Rafa Nadal Museum

Rafa Nadal’s trophies within your reach

Palladium Hotel Group offers the world’s first Rafa Nadal Museum in America. Located at the Costa Mujeres Resort (Cancun), and within the Rafa Nadal Tennis Center, the museum displays trophies from the 4 Grand Slam tournaments, other cups and personal equipment brought in from the Rafa Nadal Museum Xperience in Manacor.

Strategic alliance

We are checking in a great alliance

Palladium Hotel Group and Wyndham Hotels & Resorts signed a strategic commercial alliance to boost our leadership in luxury all-inclusive accommodations in America, operating through Registry Collection Hotels our unique all-inclusive resorts in the Caribbean and Brazil.

PHG TOP EMPLOYER 2024

Top Employer

Certified for the fourth consecutive year as a Top Employer company

Palladium Hotel Group has been recognized for another year as a Top Employer company in Spain, Mexico, the Dominican Republic, Brazil, Jamaica and Italy. This well-known certification, which has been achieving since 2021, globally recognises the company for having an excellent work environment, in its clear commitment to internal talent and professional growth as the main drivers throughout its geography.

The Leading Hotels of the World

Members of The Leading Hotels of the World exclusive club

Two of Palladium Hotel Group hotels (BLESS Hotel Ibiza and BLESS Hotel Madrid) are part of the exquisite The Leading Hotels of the World group, which comprises the best authentic luxury hotels around the globe, based on its rigorous standards of excellence and service quality.

Traveler’s Choice

Traveler’s Choice Awards winners in 2020 and 2021

Every year, Tripadvisor gathers travelers’ opinions and ratings to grant the “Travelers’ Choice” recognition to the best hotels of the world. The main points they analyze are customer service, hotel facilities and booking and payment’s warranty terms. Due to our guests’ feedback, Palladium Hotel Group has been awarded in 2020 and 2021.

Audience engagement 2019

The most influential Spanish hotel chain in Social Media

Palladium Hotel Group has been recognized as the most influential Spanish hotel chain in social networks. A study conducted by Cool Tabs with Hospitality Innovation Planet (HIP) in 2019, which tracked the social media profiles of more than 50 Spanish hotel chains, placed Palladium Hotel Group as the leader in network interactions and in the Facebook and Instagram followers’ ranking.

palladium-hotel-group-highlights-forbes

Forbes Travel Guide 

Among the best luxury hotels of the world 

For the second consecutive year, BLESS Hotel Ibiza and BLESS Hotel Madrid have been awarded with the Forbes Travel Guide Five Stars, while the hotels of TRS Hotels in the Caribbean received the Recommended certification. The guide that rewards the service, the facilities and, above all, the whole experience at the best luxury hotels in the world.  

palladium-hotel-group-highlights-booking

Booking.com

Top rated hotels

Palladium Hotel Group hotels are rated with a score above 7.6 points at Booking.com, reflecting the high level of customer satisfaction with both the facilities and the service we offer at each destination. 

Queer Destinations

LGTBQ+ committed hotels

TRS Hotels and BLESS Collection Hotels are Queer Destinations Committed, certified by the leading company in the LGBTQ+ tourism sector. Our employees from different sectors of the company have been trained to provide a unique service based on empathy and respect, regardless of the sexual orientation, gender identity or gender expression of our guests.

45 Times Square Hotel

Palladium Hotel Group lands in USA

We have landed in the United States for the first time through the brand new hotel 45 Times Square. A unique and contemporary space with 139 rooms, located right in the heart of New York City. The perfect stay for urban travellers, businesspeople and tourists looking for a comfortable experience in the city that never sleeps.

alt
International Organization for Standarization

International Organization for Standarization

Sustainable purchase management

With the goal of promoting sustainable purchasing, Palladium Hotel Group is endorsed by the International Federation of Purchasing and Supply Management (IFPSM), which evaluates the practice of sustainability principles in the management system and certifies companies in the ISO 20400 Standard. At the national level, Palladium Hotel Group is a pioneer in its sector in obtaining this certification.