We all find ourselves in unprecedented circumstances. One thing we have learned during our 50-year history is that our company would not be what it is today without people. They have always been our highest priority and, as such, we have always ensured that it is their safety and wellbeing that has been paramount to our success
For that reason, especially during these times, it is more essential than ever that we take care of our customers and partners. We will now share with you details of all our planned measures taking place to ensure the utmost safety within our hotels and, in turn, offer our Guests a worry-free vacation.
On behalf of Palladium Hotel Group, we want to inform you that we had implemented the instructions and recommendations of the World Health Organization (WHO) and the expert authorities of the six countries in which we operate.
Our objective is to go above and beyond and, in addition to ensuring strict compliance with these indications, we are raising our standards in terms of safety, quality, health, and hygiene, by incorporating these new standards and protocols. These implementations will ensure that we maintain excellence in the product and service that characterizes us, and that our 48 hotels, both in America and in Europe, are safe environments where Guests are as protected and cared for as if they were at home.
Among these health measures, we would especially like to highlight the following:
These guidelines are certified by external laboratories. It is the result of an exhaustive analysis prepared by a Task Force Team conformed by Executives & Associates of Palladium Hotel Group experienced in the hotel operations in the back/front-of the-house areas and highly recognized by the industry for their years of expertise. Palladium Hotel Group is firmly committed to continue implementing these and other measures to ensure that our mutual customers can enjoy a pleasant vacation.
On behalf of the entire Palladium Hotel Group team, we want to thank you for your valuable support, collaboration, and commitment during this complicated time for everyone. Thanks to you we are celebrating our 50th anniversary; together we have helped so many travelers to enjoy unforgettable experiences in our hotels, and thanks to you we are fulfilling our mission of turning guests into fans.
With the highest level of safety regulations and hygiene measures put into place, we are positive that we can prevent the spread of the Coronavirus and guarantee the best post-COVID traveling experience. Guests will feel secure as they look forward to their vacations and, in addition, when booking with us they will benefit from our flexible rates to enjoy the best travel deals of 2021/2022.
We hope that things clear up soon, so that you can continue to enjoy the most unforgettable vacations in all our unique destinations. Please feel free to book your future stays on our website www.palladiumhotelgroup.com, where you can enjoy our flexible cancellation policy and payment at hotel, no risk. We will get through this together! Thank you again for understanding.
For now we urge everyone stay safe and practice all recommended precautions. We will get through this together! Thank you again for understanding.