Session Expired
Your session has expired. Please log in again
Reservation by telephone. Manage your booking with Palladium
Are you calling from outside Spain?
See all phonesHotels
Hoteles
How is your ideal hotel?
- Grand Palladium Select Palace Ibiza
- Grand Palladium White Island Resort & Spa
- The Site Hotel Ibiza
- The Unexpected Ibiza Hotel
- Ushuaïa Ibiza Beach Hotel
- Palladium Hotel Palmyra
- TRS Ibiza Hotel
- The Signature Level at TRS Ibiza Hotel
-
0 800 102 61 91UK Free
-
0 800 000 4657Germany Free
-
800 141 734Italy Free
-
0034 971 92 64 86Other countries Europe
-
800 990 1234Mexico Free
-
1 888 660 90 70USA Free
-
1 866 778 9077Canada Free
-
0052 984 873 48 25Other countries
-
1 849 937 08 17Dominican Republic Free
-
+55 7 140 40 41 15Brazil
-
0800 3458102Argentina Free
-
800 914591Chile Free
-
01800 5184354Colombia Free
-
+1 844 411 00 77Jamaica Free
Practical information
Costa Mujeres has everything you need to relax and enjoy a comfortable stay. However, like on any trip abroad, it’s important to keep in mind some details so your Caribbean vacation is a success.
FAQs
-
What documentation do I need to travel to Cancun?
If you travel to Mexico from the United States, you must present a valid US passport and the official document (FMM) issued by the National Immigration Institute. And if you go by car, remember to take along your current vehicle registration.
If you have European citizenship, simply carry a valid passport with you. Tourists from other countries may need a visa, so the best option is to go to the Mexican Embassy or consult the website of the Ministry of Foreign Affairs. The maximum stay in the country is 180 days .
-
Do I need to get vaccinated to travel to Cancun?
There’s no mandatory vaccination requirement for travel to Cancun or Mexico in general, although it’s recommended that travelers consult their doctor for personalized information.
-
Is it dangerous for my health to travel to Cancun?
No, not at all. The main health risks are related to food poisoning. So it’s advisable to drink bottled mineral water and be cautious when trying local food, especially if you have a low tolerance for hot or spicy food. The Yucatan sun is intense in the summer, so it’s a good idea to wear high SPF sunscreen, a hat and cool clothing, and to hydrate frequently throughout the day.
-
How do you pay for things in Cancun?
The peso is the legal currency in Mexico, although many tourist establishments accept the US dollar. You can generally pay both in cash and with credit and debit cards (mainly Visa and Mastercard). However, it’s advisable to travel with a small amount of cash, since some small businesses only accept this method of payment.
-
What language is spoken in Cancun?
Spanish is the official language in Mexico. If you don't speak it, don't worry, the vast majority of hospitality staff speak English. In certain rural areas you can hear or see words written in Yucatec Maya, the local language. Don't forget to learn some simple phrases in Spanish; as well being a sign of respect, it will be very useful for getting around in Cancun.
-
What do I put in my suitcase to travel to Cancun?
What you pack will largely depend on the type of activities you are going to do, but remember to include these items:
Important travel documents such as passport.
Credit or debit card and some cash.
Prescription medications and first aid products.
Sun protection and insect repellent.
Light and cool clothing, as well as comfortable footwear for excursions.
Beach accessories such as swimsuit, hat and sunglasses.
Adapters for connecting and charging your electronic devices at 127 V.
- See more questions
The best hotels on Costa Mujeres
Costa Mujeres - Cancun, MEXICO
Costa Mujeres -Cancun, Mexico
