Reservation by telephone. Manage your booking with Palladium

We're here to help

If you have any questions, please get in touch.

Help and contact

Are you calling from outside Spain?

See all phones

Hotels

How is your ideal hotel?

Unmatched destinations

Hotels

How is your ideal hotel?

Unmatched destinations

Nuestros hoteles son más que hoteles

Nuestros hoteles son más que hoteles

HOTEL OR DESTINATION

Select Destination

CHECK-IN / CHECK-OUT

Select dates

Guests

2 Adults

Promotional Code

Search

DESTINOS
  • Bahia, Brazil
  • Cap Cana, Dominican Republic
  • Punta Cana, Dominican Republic
  • Santo Domingo, Dominican Republic
  • Sicily, Italy
  • Montego Bay, Jamaica
  • Cancun: Costa Mujeres, Mexico
  • Riviera Maya, Mexico
  • Riviera Nayarit, Mexico
  • Ibiza, Spain
    • ALL-Ibiza, Spain
    • Playa d'en Bossa, Ibiza - Spain
    • San Antonio, Ibiza - Spain
    • Santa Eulàlia, Ibiza - Spain
  • Madrid, Spain
  • Malaga, Spain
  • Menorca, Spain
  • Sevilla, Spain
  • Tenerife, Spain
  • Valencia, Spain
  • New York, United States
HOTELS
  • Grand Palladium Imbassaí Resort & Spa
    Bahia, Brazil
  • The Signature Level At Grand Palladium Imbassaí Resort & Spa
    Bahia, Brazil
  • TRS Cap Cana Waterfront & Marina Hotel
    Cap Cana, Dominican Republic
  • Grand Palladium Bávaro Suites Resort & Spa
    Punta Cana, Dominican Republic
  • Grand Palladium Palace Resort & Spa
    Punta Cana, Dominican Republic
  • Grand Palladium Punta Cana Resort & Spa
    Punta Cana, Dominican Republic
  • TRS Turquesa Hotel
    Punta Cana, Dominican Republic
  • Dominican Fiesta Hotel
    Santo Domingo, Dominican Republic
  • Grand Palladium Sicilia Resort & Spa
    Sicily, Italy
  • The Signature Level at Grand Palladium Sicilia Resort & Spa
    Sicily, Italy
  • Grand Palladium Jamaica Resort & Spa
    Montego Bay, Jamaica
  • Grand Palladium Lady Hamilton Resort & Spa
    Montego Bay, Jamaica
  • Family Selection at Grand Palladium Costa Mujeres Resort & Spa
    Cancun: Costa Mujeres, Mexico
  • Grand Palladium Costa Mujeres resort & Spa
    Cancun: Costa Mujeres, Mexico
  • TRS Coral Hotel
    Cancun: Costa Mujeres, Mexico
  • Family Selection at Grand Palladium Kantenah Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium Colonial Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium Kantenah Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium White Sand Resort & Spa
    Riviera Maya, Mexico
  • TRS Yucatan Hotel
    Riviera Maya, Mexico
  • Family Selection at Grand Palladium Vallarta Resort & Spa
    Riviera Nayarit, Mexico
  • Grand Palladium Vallarta Resort & Spa
    Riviera Nayarit, Mexico
  • Grand Palladium Palace Ibiza Resort & Spa
    Ibiza, Spain
  • Grand Palladium White Island Resort & Spa
    Ibiza, Spain
  • Hard Rock Hotel Ibiza
    Ibiza, Spain
  • Ushuaïa Ibiza Beach Hotel
    Ibiza, Spain
  • Palladium Hotel Palmyra
    Ibiza, Spain
  • TRS Ibiza Hotel
    Ibiza, Spain
  • The Signature Level at TRS Ibiza Hotel
    Ibiza, Spain
  • BLESS Hotel Ibiza
    Ibiza, Spain
  • Palladium Hotel Cala Llonga
    Ibiza, Spain
  • BLESS Hotel Madrid
    Madrid, Spain
  • Only YOU Boutique Hotel Madrid
    Madrid, Spain
  • Only You Hotel Atocha
    Madrid, Spain
  • Hard Rock Hotel Marbella
    Malaga, Spain
  • Only You Hotel Málaga
    Malaga, Spain
  • Palladium Hotel Menorca
    Menorca, Spain
  • Only YOU Hotel Sevilla
    Sevilla, Spain
  • Hard Rock Hotel Tenerife
    Tenerife, Spain
  • Only YOU Hotel Valencia
    Valencia, Spain
  • 45 Times Square Hotel
    New York, United States
RECENT SEARCHES
Destination

    Brazil

  • Bahia
  • Dominican Republic

  • Cap Cana
  • Punta Cana
  • Santo Domingo
  • Italy

  • Sicily
  • Jamaica

  • Montego Bay
  • Mexico

  • Cancun: Costa Mujeres
  • Riviera Maya
  • Riviera Nayarit
  • Spain

  • Ibiza
    • ALL-Ibiza
    • Playa d'en Bossa
    • San Antonio
    • Santa Eulàlia
  • Madrid
  • Malaga
  • Menorca
  • Sevilla
  • Tenerife
  • Valencia
  • United States

  • New York
HOTELS
  • 45 Times Square Hotel
  • BLESS Hotel Ibiza
  • BLESS Hotel Madrid
  • Dominican Fiesta Hotel
  • Family Selection at Grand Palladium Costa Mujeres Resort & Spa
  • Family Selection at Grand Palladium Kantenah Resort & Spa
  • Family Selection at Grand Palladium Vallarta Resort & Spa
  • Grand Palladium Bávaro Suites Resort & Spa
  • Grand Palladium Colonial Resort & Spa
  • Grand Palladium Costa Mujeres resort & Spa
  • Grand Palladium Imbassaí Resort & Spa
  • Grand Palladium Jamaica Resort & Spa
  • Grand Palladium Kantenah Resort & Spa
  • Grand Palladium Lady Hamilton Resort & Spa
  • Grand Palladium Palace Ibiza Resort & Spa
  • Grand Palladium Palace Resort & Spa
  • Grand Palladium Punta Cana Resort & Spa
  • Grand Palladium Sicilia Resort & Spa
  • Grand Palladium Vallarta Resort & Spa
  • Grand Palladium White Island Resort & Spa
  • Grand Palladium White Sand Resort & Spa
  • Hard Rock Hotel Ibiza
  • Hard Rock Hotel Marbella
  • Hard Rock Hotel Tenerife
  • Only YOU Boutique Hotel Madrid
  • Only YOU Hotel Sevilla
  • Only YOU Hotel Valencia
  • Only You Hotel Atocha
  • Only You Hotel Málaga
  • Palladium Hotel Cala Llonga
  • Palladium Hotel Menorca
  • Palladium Hotel Palmyra
  • TRS Cap Cana Waterfront & Marina Hotel
  • TRS Coral Hotel
  • TRS Ibiza Hotel
  • TRS Turquesa Hotel
  • TRS Yucatan Hotel
  • The Signature Level At Grand Palladium Imbassaí Resort & Spa
  • The Signature Level at Grand Palladium Sicilia Resort & Spa
  • The Signature Level at TRS Ibiza Hotel
  • Ushuaïa Ibiza Beach Hotel
OCCUPANCY
Select Destination
Book now

×
alt

RIVIERA MAYA TRAVEL GUIDE – PLAN YOUR VACATION IN RIVIERA MAYA

Six reasons why you should travel to Riviera Maya

With the Riviera Maya Travel Guide, learn all about this sparkling stretch of coast in the Mexican Caribbean, known for its warm ocean, white sand, and lush jungles. Travelers flock here to for a taste of adventure, or to simply indulge in pure relaxation along 81 miles of stunning, pristine beach. The area has a wealth of fascinating historical sites. Travelers can explore the archaeological ruins of Tulum or take a day trip to Chichén Itzá.Home to the Great Maya Reef, the second-largest reef in the world, diving aficionados can find fluorescent coral and tropical marine life such as turtles, whale sharks, and dolphins.The Riviera Maya is known for its natural pools, or “cenotes” filled with crystal clear fresh water, which are a great day trip for some swimming or snorkeling.Those looking for vibrant nightlife can swing by Playa del Carmen, where visitors are entertained by conga bands, DJs, live music and great cocktails.There are plenty of fun activities and excursions to help fill the day such as catamaran sailing, kayaking, horseback riding, paddle boarding and much more.Grab the family and visit one of the several of eco-parks nearby for a fun-filled day of excitement, culture, and plenty of local wildlife. - Where is Riviera Maya?Riviera Maya is situated on the northeastern Yucatan peninsula of Mexico, in the province of Quintana Roo. It extends for 81 miles from Punta Allen in the south up to Puerto Morelos in the north. Highway 307 runs along the entire coastal area.- What is the best season for a vacation in the Riviera Maya?The Riviera Maya is known for having warm weather year-round, although most choose to travel during the dry months from December to April. The Riviera Maya has a tropical climate with some rainfall in July to August and, during this season, whale sharks are on their migration past the Yucatan peninsula - prime time for diving with these magnificent creatures.

Practical Information

Traveling to Riviera Maya offers an incredible adventure full of amazing memory-making excursions. As with any foreign holiday, you need to make sure you have everything in order, like the right documentation and healthcare, before leaving home. Let’s review some useful Riviera Maya travel information such as currency, time zones, health precautions and packing tips to ensure you enjoy your Caribbean holiday in Mexico.
  • WHAT DOCUMENTATION DO I NEED TO TRAVEL TO MEXICO?
    If you need medical treatment in Mexico and you don’t have travel insurance, you will be responsible for paying for your medical treatment upfront. Even if you current health insurance company offers coverage to Mexico, you might still have to pay before treatment and wait to be reimbursed. Besides health concerns, travel insurance is always a good idea to cover theft or loss of goods.
  • DO I NEED TRAVEL INSURANCE IF TRAVELING TO MEXICO?
    If you need medical treatment in Mexico and you don’t have travel insurance, you will be responsible for paying for your medical treatment upfront. Even if you current health insurance company offers coverage to Mexico, you might still have to pay before treatment and wait to be reimbursed. Besides health concerns, travel insurance is always a good idea to cover theft or loss of goods.
  • IS IT DANGEROUS FOR MY HEALTH TO VISIT MEXICO?
    Unless you’re going on an intense jungle trek, vacationers in Mexico mainly face the dangers of food and mosquito-borne diseases. Tourists are cautioned to use good mosquito bite repellents, drink bottled or purified water and use discretion when trying local cuisine. In addition, you should also take extra care under the hot Caribbean sun by wearing appropriate beach wear and a high factor sunscreens, as well as drinking plenty of water to stay dehydrated.
  • HOW DO YOU PAY IN MEXICO?
    The Mexican currency is the peso. Generally, the sign $ refers to peso prices and any prices quoted in US dollars should be written US$. Not many places accept US dollars and traveler's cheques are becoming increasingly difficult to exchange. While it’s easy to withdraw pesos from ATMS using major Visa and Mastercards, it’s best to travel with a small reserve of cash you can exchange at banks or exchange offices if there aren’t ATMS available. Most airlines, stores, restaurants, and hotels accept credit and debit cards.
  • WHAT ARE THE TIMEZONES IN MEXICO?
    Mexico uses four time zones: the Pacific Time Zone, Mountain Time Zone, Central Time Zone, and Eastern Time Zone.
  • WHAT LANGUAGE IS SPOKEN IN MEXICO?
    Mexico’s official language is Spanish, although English is spoken in heavily populated tourist areas. In certain highland areas, you might hear or see words written in Yucatec Maya, a Mayan language spoken by some locals. It’s advisable to learn a few common Spanish phrases before going to Mexico, as well as downloading an app or taking a simple phrase book with you on your travels.
  • WHAT TO PUT IN MY LUGGAGE WHEN TRAVELING TO MEXICO?
    What you pack depends heavily on the type of trip you’re making. Remember, you’re travelling to a Caribbean climate, which is generally warm but can have some colder days. Take key clothing items that are easy to layer, a pair of beach sandals, and comfortable trainers suitable for walking and exploring the jungle. Other important items include: A sun hat, sunglasses, insect repellents, a windbreaker and basic medical aid kit.