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Reservation by telephone. Manage your booking with Palladium
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0 800 102 61 91UK Free
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0 800 000 4657Germany Free
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800 141 734Italy Free
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0034 971 92 64 86Other countries Europe
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800 990 1234Mexico Free
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1 888 660 90 70USA Free
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1 866 778 9077Canada Free
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0052 984 873 48 25Other countries
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1 849 937 08 17Dominican Republic Free
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+55 7 140 40 41 15Brazil
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0800 3458102Argentina Free
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800 914591Chile Free
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01800 5184354Colombia Free
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+1 844 411 00 77Jamaica Free
All-inclusive, 5-star hotel in Riviera Maya
Explore a stunning beachfront hotel immersed in lush tropical flora and fauna. Endless relaxation and entertainment await.
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Important information
As of October, Grand Palladium Colonial Resort & Spa will offer services and facilities different from those in 2025.
Grand Palladium Colonial Resort & Spa will continue to offer its current facilities with no changes. Guests will retain access to certain amenities such as: Zentropia Palladium Spa & Wellness, BRAVO Dinner & Show, Chic Cabaret & Restaurant, Mini Club and Black & White Junior Club, Sports Center, restaurants El Dorado, La Adelita, Sumptuori and the 11 themed bars: swim-up, sports bar, waiting bars, and lobby bars at Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa.
However, the following restaurants will not be available for guests staying at Grand Palladium Colonial Resort & Spa: Portofino, Poseidón, Bamboo and Bahía e Brasa, as well as The Pizza Stop, Grand Gelateria, and Piacere Coffee Shop.
For more detailed information, it is recommended to consult the hotel, as this configuration may be subject to further adjustments.
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What makes us outstanding?
Hotel in the Riviera Maya Jungle with large spaces offering endless sports and relaxation activities, delicious dining experiences in speciality restaurants, plus a Dance & Dinner service with the opening of BRAVO to all the members of the family.
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Prime location
An idyllic location on the Caribbean Sea, famous for its fine, white sand and warm, crystal-clear waters. Set amid exotic vegetation, heavenly beaches and hidden cenotes, guests can explore all the treasures of Mayan culture just an hour away from Cancun International Airport.
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Exceptional cuisine
The hotel offers 11 bars, one of them open 24 hours a day, and 4 à la carte restaurants so you can choose the country you prefer every day: Mexican, Japanese, American or Argentine grill. There are also 2 international restaurants with show-cooking experiences and self-service themed areas.
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Exclusive rooms
252 luxurious rooms and suites for up to 8 people with a furnished balcony or terrace with lovely views, a whirlpool bathtub, and premium facilities such as direct beach access or a private outdoor shower.
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10+ global restaurants & bars
All included with Infinite Indulgence®
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Exciting daily activities
From mixology classes to yoga
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Vibrant, comfortable rooms
Nestled in a protected nature reserve
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Swim-up bars and palm-lined pools
With kids-only & adults-only spaces
Discover all the advantages of Grand Palladium Colonial Resort & Spa at the Riviera Maya resort
The hotel
Rooms & suites
Dine & drink
Spa & wellness
Weddings
Events
Infinite Indulgence®
Your all-inclusive booking gives you exclusive access to the facilities and services across all two of the resort’s Grand Palladium hotels.
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Cuisine from around the globe, from Mexico to Japan to the USA
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Live music, DJs, theater shows, themed parties, and so much more
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Fitness classes, excellent sports facilities, and activities in the pools
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Kids’ clubs, pools, and a schedule of events for children aged 1-19
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Hydrotherapy at Zentropia Palladium Spa & Wellness (extra charge)
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Sensational CHIC Cabaret & Restaurant (entry + reservation fees apply)
Endless dining options
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CHIC Cabaret & Restaurant
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À la carte
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Self-service
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Bar
Las Olas
Chic Cabaret & Restaurant
El Dorado
El Gran Azul
La Adelita
La Hacienda
Benefits of booking on our site
Spacious rooms
Comfortable room with modern, Mexican-inspired decor and views of the tropical vegetation of Riviera Maya from the furnished terrace.
Have the experience of a lifetime in this bright room conveniently located near the hotel’s main restaurant and bar area.
This room is available with either one king bed or two double beds – we’ll do our best to accommodate your preference.
There are accessible rooms within this category. If you need one, please let us know when completing your booking and we will confirm availability.
Room equipment
Remarkable experiences
Yoga & cocktail classes
Multiple idyllic pools
Facilities & clubs for kids
Cooking classes
Exclusive spa (extra charge)
Remarkable experiences
Yoga & cocktail classes
Multiple idyllic pools
Facilities & clubs for kids
Cooking classes
Exclusive spa (extra charge)
See more
Discover Riviera Maya
The essential guide for your trip
FAQs
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Puerto Juarez, Carretera Federal Chetumal 100-Km.259, Predio 2, 77710 Playa del Carmen, Q.R., México