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0 800 102 61 91UK Free
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0 800 000 4657Germany Free
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800 141 734Italy Free
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0034 971 92 64 86Other countries Europe
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800 990 1234Mexico Free
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1 888 660 90 70USA Free
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1 866 778 9077Canada Free
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0052 984 873 48 25Other countries
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1 849 937 08 17Dominican Republic Free
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+55 7 140 40 41 15Brazil
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0800 3458102Argentina Free
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800 914591Chile Free
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01800 5184354Colombia Free
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+1 844 411 00 77Jamaica Free
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INDIVIDUAL RESERVATIONS.
The group guests shall pay an initial administrative deposit fee of a 20% of their stay in order to reserve (per room).This
first deposit will be processed at the time of the reservation, on the landing page provided by the Hotel to the Client,
using the special PASSKEY CODE.The final balance must be pay in full at least forty five(45) days prior to arrival (80% of the total amount). This final
payment will be charged automatically to the owner of the reservation (and charged to the original payment method).
Therefore, it’s important to consider making the initial payment with a valid CC card due this one will be requested upon
check in for validation purposes.TERMS & CONDITIONS
The following terms and conditions shall be applicable for any group enrolled in the Palladium “WEDDING PASSKEY”
program at any of the participating properties: Grand Palladium Hotels & Resorts, Family Selection & TRS Hotels in Mexico,
Jamaica and the Dominican Republic. (hereinafter the “Hotel”) pursuant to the signed Group Contract Form. References in
this document to “Group” shall mean the Wedding Group indicated on this Group Contract.Individual: individual reservation policy
Each guest is responsible for securing their reservation. This will be made online through the personalized PASSKEY
CODE that will be provided once the signed contract and initial deposit are received.Passkey code creation can vary from 3 to 4 weeks.
Reservations will be guaranteed through payment with a Mastercad or VISA credit/debit card, which must be valid at
least until the arrival date.Only 1 credit card will be accepted for payment of each reservation.
Guests will be responsible for their additional charges. Full payment is required for each guest.
Personal checks are not accepted at the Hotel.
American Express only applies when paying at the hotel, you must present an identification card and the signature on
the card must match the identification. The charge is in local currency at the exchange rate of the day.Cut-Off Date: Rooms not guaranteed must be released 45 days before the group's arrival. Any extension to the cut-off
date must be requested a minimum of two weeks before said date expires and will be subject to availability. The
guarantee of the rooms will be made with a deposit.
ALL INCLUSIVE PLAN
The following services and amenities are included as part of the “All Inclusive Plan” offered by hotel:
l Fine dining options at à la cart and gourmet buffet restaurants as well as room service.
l Room Service is subject to delivery service fees.
l Unlimited alcoholic and non-alcoholic beverages and snacks at lounges and bars. All food and drinks are offered in the
Hotel's restaurants and bars and are available during regular hours of operation.
l Top-notch entertainment featuring live music and performances.
l Chic Cabaret Dinner-Show is complementary for guests staying at TRS Hotels (where available) however reservation’s
Fee/Cover Charge will apply. Additional cost applies for guests staying at Grand Palladium or Family Selection properties.
l Daily and nightly activities
l Fitness center, spectacular pools, and kid’s water park
l Basic Wi-Fi internet access in public areas and rooms.
l All resort taxes and gratuities
l Unused parts of the All-Inclusive Plan are not refundable and are not interchangeable with other services.
The following services and/or amenities are not included as part of the “All Inclusive Plan” offered by hotel:
l Events and Private functions for wedding group.
l Private events and in-room hospitality service.
l Meeting Room Rental and Audio-visual Equipment Rental.
l Laundry / Dry Cleaning charges.
l Wine Bottles, Lobster, Room Service Fees, or Chic Cabaret’s Reservation/Cover Charge.
l Airport transfers
l Items of personal nature:
l Gift shop purchases; Cigarettes & cigars
l Spa services and treatments
l Local/ long distance telephone charges
l Tour Excursions/Golf: green fee, cart, driving range, shoe rental etc.
Jessica Cardiel Rachel Everett & Stew Meny Pag 6 of 11 2024-12-19 16:12:33
l All lessons: tennis, water sports, scuba, golf, etc.
l Any other incidental charges not included in our All-Inclusive concept.
l Room delivery.
INDIVIDUAL RESERVATIONS.
The group guests shall pay an initial administrative deposit fee of a 20% of their stay in order to reserve (per room).This
first deposit will be processed at the time of the reservation, on the landing page provided by the Hotel to the Client,
using the special PASSKEY CODE.The final balance must be pay in full at least forty five(45) days prior to arrival (80% of the total amount). This final
payment will be charged automatically to the owner of the reservation (and charged to the original payment method).
Therefore, it’s important to consider making the initial payment with a valid CC card due this one will be requested upon
check in for validation purposes.TERMS & CONDITIONS
The following terms and conditions shall be applicable for any group enrolled in the Palladium “WEDDING PASSKEY”
program at any of the participating properties: Grand Palladium Hotels & Resorts, Family Selection & TRS Hotels in Mexico,
Jamaica and the Dominican Republic. (hereinafter the “Hotel”) pursuant to the signed Group Contract Form. References in
this document to “Group” shall mean the Wedding Group indicated on this Group Contract.Individual: individual reservation policy
Each guest is responsible for securing their reservation. This will be made online through the personalized PASSKEY
CODE that will be provided once the signed contract and initial deposit are received.Passkey code creation can vary from 3 to 4 weeks.
Reservations will be guaranteed through payment with a Mastercad or VISA credit/debit card, which must be valid at
least until the arrival date.Only 1 credit card will be accepted for payment of each reservation.
Guests will be responsible for their additional charges. Full payment is required for each guest.
Personal checks are not accepted at the Hotel.
American Express only applies when paying at the hotel, you must present an identification card and the signature on
the card must match the identification. The charge is in local currency at the exchange rate of the day.Cut-Off Date: Rooms not guaranteed must be released 45 days before the group's arrival. Any extension to the cut-off
date must be requested a minimum of two weeks before said date expires and will be subject to availability. The
guarantee of the rooms will be made with a deposit.
ALL INCLUSIVE PLAN
The following services and amenities are included as part of the “All Inclusive Plan” offered by hotel:
l Fine dining options at à la cart and gourmet buffet restaurants as well as room service.
l Room Service is subject to delivery service fees.
l Unlimited alcoholic and non-alcoholic beverages and snacks at lounges and bars. All food and drinks are offered in the
Hotel's restaurants and bars and are available during regular hours of operation.
l Top-notch entertainment featuring live music and performances.
l Chic Cabaret Dinner-Show is complementary for guests staying at TRS Hotels (where available) however reservation’s
Fee/Cover Charge will apply. Additional cost applies for guests staying at Grand Palladium or Family Selection properties.
l Daily and nightly activities
l Fitness center, spectacular pools, and kid’s water park
l Basic Wi-Fi internet access in public areas and rooms.
l All resort taxes and gratuities
l Unused parts of the All-Inclusive Plan are not refundable and are not interchangeable with other services.
The following services and/or amenities are not included as part of the “All Inclusive Plan” offered by hotel:
l Events and Private functions for wedding group.
l Private events and in-room hospitality service.
l Meeting Room Rental and Audio-visual Equipment Rental.
l Laundry / Dry Cleaning charges.
l Wine Bottles, Lobster, Room Service Fees, or Chic Cabaret’s Reservation/Cover Charge.
l Airport transfers
l Items of personal nature:
l Gift shop purchases; Cigarettes & cigars
l Spa services and treatments
l Local/ long distance telephone charges
l Tour Excursions/Golf: green fee, cart, driving range, shoe rental etc.
Jessica Cardiel Rachel Everett & Stew Meny Pag 6 of 11 2024-12-19 16:12:33
l All lessons: tennis, water sports, scuba, golf, etc.
l Any other incidental charges not included in our All-Inclusive concept.
l Room delivery.
Vialidad Paseo Mujeres, Manzana 1, Lote 10, SM 3
Vialidad Paseo Mujeres, Manzana 1, Lote 10, SM 3, Cancun,
Vialidad Paseo Mujeres, Manzana 1, Lote 10, SM 3, Cancun,
