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Hotels
How is your ideal hotel?
Unmatched destinations
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Brazil
- Bahía
-
Dominican Republic
- Cap Cana
- Punta Cana
- Santo Domingo
-
Italy
- Sicilia - Campofelice di Roccella
-
Jamaica
- Jamaica - Montego Bay
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Mexico
- Costa Mujeres – Cancún
- Riviera Maya
- Riviera Nayarit
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Spain
- Ibiza
- Madrid
- Malaga
- Minorca
- Sevilla
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United States
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Nuestros hoteles son más que hoteles
Nuestros hoteles son más que hoteles
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0 800 102 61 91UK Free
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0 800 000 4657Germany Free
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800 141 734Italy Free
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0034 971 92 64 86Other countries Europe
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800 990 1234Mexico Free
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1 888 660 90 70USA Free
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1 866 778 9077Canada Free
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0052 984 873 48 25Other countries
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1 849 937 08 17Dominican Republic Free
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+55 7 140 40 41 15Brazil
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0800 3458102Argentina Free
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800 914591Chile Free
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01800 5184354Colombia Free
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+1 844 411 00 77Jamaica Free
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GUESTS CAN NOW ENJOY FREE MEDICAL INSURANCE WITH PALLADIUM HOTEL GROUP!
When travelling with Palladium Hotel Group, guests will now be able to benefit from free health care insurance during their stay at selected hotels and resorts in the Americas.
Stay Safe, the new free medical insurance, will be able immediately as we re-open our properties, all Guests staying at any of our properties at any Grand Palladium or TRS Hotel in MEXICO, JAMAICA, DOMINICAN REPUBLIC and BRAZIL The group is committed to taking care of its guests at all times, therefore, they will be offering Stay Safe to each and every one of them – including guests that book directly as well as through tour operators or travel agents.
Stay Safe will be launched together with risk management company Materh, which has advised Palladium Hotel Group to contract a policy created by InterMundial with the support of Europ Assistance. The new initiative will mean that guests are protected by the free medical insurance against any unexpected situations caused by the current COVID-19 pandemic.
Guests staying at the following properties will all be covered by the Stay Safe medical insurance for any incident directly related to COVID-19 that may occur during their vacation: Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, TRS Coral Hotel, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium Vallarta Resort & Spa, Grand Palladium Jamaica Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa and Grand Palladium Imbassaí Resort & Spa. This includes covering the costs of medical and hospital bills, transfers or extended stays.
Stay Safe perfectly counterparts Palladium Hotel Group’s new health and safety protocol, which is being implemented in collaboration with SGS – the global leader in inspection, verification, analysis and certification, to make sure that its hotels maintain a safe environment.
This ground-breaking product that we’re offering to each and every one of our guests completely free of charge in the selected hotels throughout America will allow us to continue to take care of them during their vacations. Guests will be able to benefit from a variety of services included for any incident directly related to COVID-19 that may occur during their stay. The coverage includes:
- - Medical expenses for any illness arising during the stay in the hotel up to € 3,000 and for Covid-19 infection up to € 100,000: these expenses include medical fees, medicines from the medical care provided, as well as hospitalization expenses and ambulance expenses requested by a doctor.
- - Medical transfer of patients: whenever the guest is unable to continue the trip due to the virus and needs to go to a hospital or return home, the transfer will be covered for various means of transport such as train, plane, helicopter or ambulance.
- - Emergency transfer to hospital: if a serious illness occurs that requires immediate assistance, this service will assume the transfer both to and from the hotel to the nearest hospital or clinic. This service would also include medical surveillance if necessary.
- - Extension of stay: in the event that the affected client does not have to be hospitalized and the doctor prescribes the need to stay in the hotel, the policy will cover the expenses derived from prolonging their stay and that of three of their companions up to a maximum of € 75 a day for 10 days.
- - Sending a driver for medical reasons: if due to illness the guest is unable to drive his / her own vehicle, the client may request that a professional driver or another person drive their vehicle to their home.
- - Return of the companions: finally, clients can also feel completely reassured that, if any eventuality occurs, the insurance will cover any type of transfer of three of their companions to the affected person's hospitalization place or habitual residence. that would be done through the most convenient means of transportation.
- This benefit is offered by Palladium Hotel Group completely free of charge for 1 Year from the moment we re-open a property, while we navigate with this pandemic.
*Amounts are specified in Euros, which will be converted to currency exchange at the exchange rate of the day of the transaction.
A WORRY-FREE VACATION WITH STAY SAFE
Stay Safe will be available in select properties of Palladium Hotel Group in the Americas.
Palladium Hotel Group’s hotels and resorts in Costa Mujeres (Cancun, Mexico) and Riviera Nayarit (Mexico) are now open. Its resorts in Montego Bay (Jamaica) will also be open from July 10th, 2020.
All guests in these destinations will be able to enjoy the free medical insurance during their stays. In addition to Stay Safe, Palladium Hotel Group is preparing various leisure, gastronomic and wellness experiences to ensure all guests experience an unforgettable vacation in some of the best destination of the Americas.