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0 800 102 61 91UK Free
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0 800 000 4657Germany Free
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800 141 734Italy Free
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0034 971 92 64 86Other countries Europe Free
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800 990 1234Mexico Free
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1 888 660 90 70USA Free
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0052 984 873 48 25Other countries
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RESERVATION POLICIES
- Each of the guests is responsible for ensuring their reservation, this will be done online through the personalized link that will be provided once the signed contract is received. The creation of the link and code can vary from 3-4 weeks.
- Reservations are guaranteed through payment by credit card / due Mastercard or Visa which must be valid until the date of arrival
- Only 1 credit/debit card will be accepted for the payment of each reservation
- Guests will be responsible for their additional charges, Full payment is required from each guest,
- IMPORTANT: The Hotel does not guarantee an inventory of rooms for the Group. All rooms will be subject to availability on our website. Likewise, any reduction and/or cancellation will cause the application of the policies established in this contract.
DEPOSITS AND PAYMENT POLICY
- The group shall pay an initial administrative deposit fee of a 30% of their stay in order to reserve (per room).
- The final balance must be pay in full at least fourty (45) days prior to arrival (70% of the total amount).
CANCELLATION– ATTRITION SCHEDULE (Groups Performance)
Cancellations / Reductions
- 101 days or more prior to arrival No attrition or cancellation fees will apply.
- 100-46 days prior to arrival the initial deposit administrative fee will be retained by Hotel.
- 45 days or less prior to arrival cancelations and/or no-show, all deposits are retained by the Hotel.
- All reductions and cancellations must be made in writing before the stipulated date. Reductions and cancellations made verbally are not valid.
No Show
a) No shows and early departures ARE NON-REFUNDABLE of any firm and the charge will be for the entire stay reserved.
c) All early departure will not be subject to reimbursement of any kind, the charge will be for the entire stay as established in the contract, as well as the rooms reported in the rooming list
RESERVATION POLICIES
- Each of the guests is responsible for ensuring their reservation, this will be done online through the personalized link that will be provided once the signed contract is received. The creation of the link and code can vary from 3-4 weeks.
- Reservations are guaranteed through payment by credit card / due Mastercard or Visa which must be valid until the date of arrival
- Only 1 credit/debit card will be accepted for the payment of each reservation
- Guests will be responsible for their additional charges, Full payment is required from each guest,
- IMPORTANT: The Hotel does not guarantee an inventory of rooms for the Group. All rooms will be subject to availability on our website. Likewise, any reduction and/or cancellation will cause the application of the policies established in this contract.
DEPOSITS AND PAYMENT POLICY
- The group shall pay an initial administrative deposit fee of a 30% of their stay in order to reserve (per room).
- The final balance must be pay in full at least fourty (45) days prior to arrival (70% of the total amount).
CANCELLATION– ATTRITION SCHEDULE (Groups Performance)
Cancellations / Reductions
- 101 days or more prior to arrival No attrition or cancellation fees will apply.
- 100-46 days prior to arrival the initial deposit administrative fee will be retained by Hotel.
- 45 days or less prior to arrival cancelations and/or no-show, all deposits are retained by the Hotel.
- All reductions and cancellations must be made in writing before the stipulated date. Reductions and cancellations made verbally are not valid.
No Show
a) No shows and early departures ARE NON-REFUNDABLE of any firm and the charge will be for the entire stay reserved.
c) All early departure will not be subject to reimbursement of any kind, the charge will be for the entire stay as established in the contract, as well as the rooms reported in the rooming list
LUCEA, MONTEGO BAY
