We're here to help

If you have any questions, please get in touch.

Help and contact

Are you calling from outside Spain?

See all phones

Hotels

How is your ideal hotel?

Unmatched destinations

Hotels

How is your ideal hotel?

Unmatched destinations

Nuestros hoteles son más que hoteles

Nuestros hoteles son más que hoteles

Equal opportunities for all?

  • We want to help those men, women and children who are at risk of social exclusion to achieve their dreams.
  • We want to do our bit so that people with disabilities can decide about their own lives.
  • We want to collaborate in the creation of a society in which everyone has access to the tools they need to be in charge of their lives.

We have selected a range of social initiatives that will help us to reduce inequality. And, of course, we are relying on the support and participation of our full team of partners to achieve it. 

A very positive attitude shown by all the participants

Opportunity: Trampoline Park Jump Yard

Two afternoons in the Oasiz shopping centre in Torrejón during which 31 youngsters with learning disabilities from the Fundación Prodis foundation had a great time in the company of their monitors and eleven volunteers from the Only YOU Boutique Hotel Madrid.

 

The bus laid on from the Foundation made it easier for the participants to take part in this activity, and they had a great time jumping on the trampolines and enjoying snacks afterwards.

 

It was a very stimulating activity, something new and special for them, which they would not be able to do under other circumstances.

 

Thank you, Fundación Prodis, for showing us things we didn’t know about learning disabilities, for the work you are doing at the Foundation and for giving us the opportunity to share a fun afternoon with your youngsters.

alt

Images of a wonderful opportunity for all

CITY: MADRID

FUNDACIÓN PRODIS

  • PRODIS is committed to helping people with learning disabilities to achieve personal development and workplace integration.
  • The Foundation offers comprehensive support to young people and their families who are in severe social and personal difficulty, or who are marginalised or suffering from social exclusion.
  • “We believe in the transformative power of education to achieve an inclusive society, where there’s room for everyone.”

The perfect training add-on: direct testimonials from industry insiders

Opportunity: Mentor Day

The purpose of the trip arranged for seven students from the “Cocina Conciencia” School run by 

the Fundación Raíces at BLESS Hotel Madrid was for them to find out about the different jobs at a hotel. Particularly in the restaurant/bar areas, the kitchen and the office, which is usually where they will start their career after completing their training. 

 

However, they also got to know all about the housekeeping service, general cleaning, maintenance and the laundry facilities to learn more about the different employment opportunities in a hotel, with a view to finding a job subsequently.

 

During the visit, volunteers showed them all the different areas and introduced them to key staff members for each of these roles and areas, who explained what their job entails, the working conditions of the job, and reasons why they might want to do it.

 

This activity allowed beneficiaries of the Foundation to see the reality of jobs they might do in the future, and helped them to identify the different jobs and the features and functions of each one.

 

Thank you, Fundación Raíces, for giving us the opportunity to meet these vulnerable young people who do not have any family support here in Spain, and who have so much to bring to the job market.. 

alt

Images of a wonderful opportunity for all

CITY: MADRID

Fundación Raíces

  • The Fundación Raíces is a non-profit social welfare organisation set up in 1996 from the experience of a charitable social movement with children, teenagers and young people affected by situations of inequality or at risk of social exclusion.
  • The “Cocina Conciencia” school promotes the employability within the hospitality sector of young people who do not have any family support in Spain.
  • “We offer comprehensive support to young people and their families who are in severe social and personal difficulty, or who are marginalised or suffering social exclusion.”

A dose of humility in an incredible experience

Opportunity: Empowerment School

Employment training at Only YOU Hotel Atocha taught by several volunteers from Palladium Hotel Group with the support of staff from the Fundación Integra foundation. 

 

These Empowerment School workshops explored socio-professional skills and, thanks to them, beneficiaries gained the knowledge and tools they will need to find work. 

The training involved three 90-minute workshops:

  • Communication for confidence.

  • Tackling a job interview.

  • Interviews: rights and wrongs.

The candidates then had the opportunity to attend a lunch laid on by the hotel and share more time with the volunteers.

alt

Opportunity: Empowerment School

Thank you, Integra Foundation, for making it possible for:

  • A total of eleven people at risk of social exclusion to take part in the project and improve their job options through training in the Empowerment School.

  • One person affected by severe social exclusion will find work after taking part in the training. We hope many more of them can also find work in the near future.

alt

Images of a wonderful opportunity for all

CITY: MADRID

Fundación Integra

  • Since 2001, the Integra Foundation has been working to help people in situations of social exclusion and with disabilities to take charge of their lives again through professional integration.
  • They want each person to achieve personal fulfilment through work, which allows them to recover their independence and sense of purpose.
  • “We have been committed to people, employment and second chances for 22 years now. 22 years changing lives.”

The youngsters from Down Málaga are incredible in their jobs

Opportunity: Morning of convivial collaboration

19 youngsters from the Integrated Autonomy and Independence Service, 8 professionals from Down Málaga, 7 work placement students and 15 volunteers from Hard Rock Hotel Marbella took part in a morning of convivial collaboration at the Association’s offices.

 

The morning kicked off with a talk about the organisation so that employees of Palladium Hotel Group understood more about how it operates, the process of employment inclusion followed and the different areas of work.

 

Then, groups of volunteers took part in the four projects carried out by the Integrated Autonomy and Independence Service of Down Málaga.

alt

Opportunity: Morning of convivial collaboration

In the Hospitality Project, they collaborated with youngsters from the café and catering service to sell biscuits and cakes made fresh that day, clear up and clean the coffee break room, and with basic accounting tasks.

 

In the Environment Project, they helped to maintain, tidy and cultivate the allotment and green areas of Down Málaga, in a fun and pleasant atmosphere.

 

In the Art Project, they helped the youngsters to make personalised key rings in a very active and communicative way.

 

In the Technology Project, they helped members of the group to create three designs on “Canva” using a photo taken at the start of the day. These designs were then used to create wonderful rucksacks that were given as gifts to the volunteers from the hotel.

 

Thank you, Down Málaga, for integrating us so well and getting us actively involved in your day-to-day activity and showing us how the people from Down Málaga can stand on their own two feet and have a real possibility to join the work force.

alt

Images of a wonderful opportunity for all

CITY: MARBELLA

Down Málaga

  • The Málaga Down Syndrome Association works to protects the rights of people with Down Syndrome, and to encourage their development and independent living, as well as their full inclusion in society and in the workplace.
  • They advocate the full inclusion of these people in all areas of life, and also defend fully egalitarian use of the resources offered by Andalusia with regard to any other citizen.
  • “We are fighting for the real inclusion of people with Down Syndrome”.

Shared moments with some very special young people

Opportunity: Trip to Sea Life in Benalmádena and a picnic in the park

Liang, Carmen and Miguel, together with María, the coordinator of this group from Hogar Sí, and eight volunteers from Only YOU Hotel Málaga visited the aquarium in Benalmádena and enjoyed a picnic together in La Paloma park.

Volunteers from the hotel had the opportunity to spend the morning with these three youngsters and understand the Association’s goals in terms of integration.

Three very special young people, whose curiosity to keep growing as people is filled with a wonderful energy that comes from knowing that life is all about the good things.

Thank you, Hogar Sí, for giving us the opportunity to get to know Liang, Carmen and Miguel who, with their enthusiasm and permanent smile showed us their lust for life. It was very interesting to listen to their stories and see just how great they are.

alt

Images of a wonderful opportunity for all

CITY: MÁLAGA

Hogar sí

  • This association works to protect the fundamental human right to housing, health and employment, and to tackle the problem of homelessness through society as a whole, instead of managing individual situations.
  • They work to reintegrate homeless or excluded people back into society.
  • “We work to ensure no one has to live on the streets.”

Social integration and support to take part in physical activity appropriately

Opportunity: Awareness workshop and inclusive basketball 

A very complete day during which 16 volunteers from Only YOU Hotel Valencia, 16 members of an Asindown psychosocial group, and 12 from the training group spent time and played basketball together.

The morning began with a talk to raise awareness about the following:

  • The people served by Asindown, what Down Syndrome is, picking apart certain myths and misinformation surrounding learning disabilities.

  • The working methods used by Asindown, looking at all its areas of work.

  • Tips about how to interact with a person with Down Syndrome or learning disability during the subsequent basketball activity.

The participants then all enjoyed sharing lunch together while they visited the premises of the Asindown Foundation and the Psychosocial Support Centre.

The Psychosocial Support group carried out various basketball activities in pairs (one user and one volunteer), while the training group carried out a circuit with basketball shots and passing games.

Thank you Asindown for giving us the opportunity to raise awareness about disability and for making it so much fun for us all.

alt

Images of a wonderful opportunity for all

CITY: VALENCIA

ASINDOWN: Down Syndrome Association

  • The aim of the Valencia Down Syndrome Association, Asindown, is to support families and accompany them throughout their lives, and to promote the association movement with the mission of creating a more inclusive world.
  • Through different services and projects, they promote all the means necessary to ensure the holistic development and full inclusion of people with Down Syndrome and learning disabilities.
  • “Our mission is to provide and promote any means necessary to improve the quality of life of people with Down Syndrome, other learning disabilities, development disorders, or who are at risk of developing them, and their families.”

They enjoyed the experience and connected with the volunteers

Opportunity: Day of learning and companionship

Ten youngsters from Taller Joven, employees of the Fundació per a Persones amb Discapacitat de Menorca (Menorca Foundation for People with Disabilities) and volunteers from Palladium Hotel Menorca enjoyed a day of learning and companionship.

Volunteers from the hotel:

 

  • Listened to presentations given by the youngsters about disability, the types of activities they carry out at Taller Joven and the work placements they do in companies.

  • Showed them round the hotel and talked to them about different jobs and duties, and they worked on something together.

  • Chatted over lunch and ate with them.

All the beneficiaries of the FPDM were impressed at seeing such a large hotel. 

Thank you, FPDM, for showing us that:

  • Life is better when you live to the full.

  • All companies should give people with disabilities the opportunity to work. They are a very valuable asset.

  • Everyone can carry out many of the tasks (adapted to some degree) required in a hotel.

alt

Images of a wonderful opportunity for all

CITY: MENORCA

FPDM

  • The Foundation is an initiative founded by the Consell Insular de Menorca and city councils in Menorca to offer a single, organised channel for people with functional diversity.
  • It is the history of each and every one of the organisations it encompasses and all its members, its users and their families, and also the professionals who make up an organisation that strives to improve the way people with functional diversity are treated and provided for every single day.
  • “Our mission is to nurture the capacity and independence of people with a disability, at all stages of life.”

Support and empathy are the best way to help someone

Opportunity: Day Pass with breakfast, painting and lunch at the hotel’s buffet restaurant

11 users and 6 professionals from the Ibiza and Formentera Multiple Sclerosis Association (AEMIF) along with 11 volunteers from Ushuaïa Ibiza Beach Hotel enjoyed a very special day together at the Grand Palladium Palace Ibiza Resort & Spa.

The collaboration of the volunteers was simple but very positive. They helped the people from AEMIF to feel at ease engaging in different activities from their usual routine, getting more out of life and seeing different places and faces.

They provided them with support at all times, making sure they had everything they needed, but above all they listened, chatted and took a genuine interest in their problems and needs.

Thank you, AEMIF, for showing us that:

  • It's possible to overcome obstacles.

  • It doesn’t take much to be very happy

alt

Images of a wonderful opportunity for all

CITY: IBIZA

AEMIF: Ibiza and Formentera Multiple Sclerosis Association

  • Non-profit organisation made up of people affected by multiple sclerosis and other neurodegenerative diseases, their families and a team of professionals working from a humanistic approach.
  • Leading centre for families and people with Acquired Brain Injury, neurodegenerative diseases, spinal cord injuries and rare neurological diseases.
  • “We work to reduce the impact of multiple sclerosis at a physical and social level, both for the individuals affected and their families.”

Joy and amazement on a day of inclusion and equal opportunities

Opportunity: Day Pass

First thing in the morning, 23 users of APFEM and their 4 companions were very excited and nervous to be spending the whole day at a hotel with real rock ‘n’ roll history. 

The welcome they received at the Hard Rock Hotel Ibiza was explosive. Volunteers met them with balloons and a keyring as a gift, which they loved. 

 During their tour of the hotel, the members of APFEM admired all the legendary memorabilia on display, including clothes and accessories from the biggest rock stars on the planet. 

 Then they enjoyed activities in the pool: team games like water basketball, or just sitting back and chilling in the sunshine. 

And naturally, with all that splashing about in the pool, the participants worked up an appetite for one of the highlights of their day: lunch. A very complete menu fit for a king or queen of Rock ‘n’ Roll: crunchy nachos with an assortment of delicious sauces, incredible healthy sandwiches, pizzas, and spectacular desserts, like cheesecake with Oreo cookies and Lacasitos, and an assortment of fruit. All delicious! 

In the afternoon, they were so proud to climb the wall in the rock climbing centre and, feeling excited and special, they enjoyed the icing on the cake: relaxing in the soothing waters of the spa.

alt

Opportunity: Day Pass

Silvia, Cristina, Thais, Lucila, Marco, Alejandro, Ramón, Jose Luís, Carlos and Javier and their three monitors enjoyed a day at the Palladium Hotel Palmyra like any other tourists. 

A spectacular breakfast, zumba, paddle yoga, a varied lunch, painting on canvas and a funfair with inflatables... These were the activities prepared by hotel volunteers for members of APFEM.

For them, it was very important to relax, enjoy their leisure time with autonomy and independence, change their daily routine, and be able to interact with other people.

For Palladium Hotel Group it was an incredible opportunity to: 

Get to know people with special needs and learn more about their lives and challenges. 

  • Understand the importance of inclusion on a day filled with empathy and sensitivity.

  • Discover the strength and determination that many people have to overcome obstacles in their everyday life. 

alt

Images of a wonderful opportunity for all

CITY: IBIZA

APFEM

  • APFEM seeks to improve the quality of life enjoyed by people with mental health or developmental disorder diagnoses and their families, to protect their rights and represent the associative movement, as well as to provide rehabilitation services to these people.
  • Its activities are aimed at people at risk of social exclusion, those with mental health problems, disability, autism, developmental issues, minors, young people and their families and dependants living in Ibiza and Formentera.
  • “Our experience allowed us to understand that workplace integration is an essential step to allow these people to enjoy autonomy and full integration in our society.”

Working to build a committed community based on solidarity

Opportunity: Empowerment Schools

Two Empowerment Schools were held, one at BLESS Hotel Ibiza and the other at TRS Ibiza Hotel, at which 23 volunteers from these two hotels led workshops on socio-occupational skills. 

Thanks to them, beneficiaries of the Integra Foundation acquired the knowledge and tools they will need to find jobs. 

The training involved four 90-minute workshops:

  • The work of finding work.

  • Creating the best CV

  • Tackling and practising for a job interview.

  • “My first day, rights and obligations”, taught using an innovative format in which the beneficiaries listened to the welcome speech given to employees of Palladium Hotel Group on their first day of work.

alt

Opportunity: “A day with my buddy”

In the second stage of the training, 

the beneficiaries, accompanied by professionals from the hotel team, divided into different groups according to the various functions carried out by hotel staff.

This way, they were able to see first hand what day-to-day life is like for employees in those positions 

(bellhops, kitchen, hostess, reception, maintenance, laundry and housekeeping) and carry out the main tasks required by these posts, personally overseen by the volunteers.

In the afternoon, the beneficiaries had the opportunity to check over their CVs with volunteers from the Palladium Hotel Group.

alt

Opportunity: “A day with my buddy”

Thank you, Integra Foundation, for making it possible for:

  • 20 people at risk of social exclusion to take part in the project and improve their job options through training in the Empowerment School.

  • 19 people affected by severe social exclusion were able to explore the jobs available in the hotel sector by taking part in “A day with my buddy”.

  • 23 volunteers from Palladium Hotel Group took part in the initiative. 

  • One person affected by severe social exclusion will find work after taking part in the training. We hope many more of them can also find work in the near future.

alt

Images of a wonderful opportunity for all

CITY: IBIZA

Fundación Integra

  • Since 2001, the Fundación Integra has been working to help people in situations of social exclusion and with disabilities to take charge of their lives again through professional integration.
  • They want each person to achieve personal fulfilment through work, which allows them to recover their independence and sense of purpose.
  • “We have been committed to people, employment and second chances for 22 years now. 22 years changing lives.” 

The importance of giving visibility to a project that cares for people

Opportunity: Charity business breakfast

A business breakfast at Palladium Hotel Cala Llonga to raise awareness about the Projecte Home Balears and its services in the Comprehensive Treatment Centre in Eivissa, especially those related with companies and society as a whole.

The event provided information about strategic practices to promote a 

healthy working environment, integrate actions to prevent addictions in the workplace, and strengthen the connectedness and well-being of the team. They also spoke about the careers guidance and intermediation service provided by the Projecte Home Balears.

The event was attended by business owners from the island, representatives of several companies, the media, and eleven volunteers from the hotel who participated and helped to raise the organisation’s profile. 

The breakfast was divided into three parts:

  • Presentation of the organisation.

  • Networking with the participating companies with a view to finding out the needs of businesses and present possibilities for collaboration.

  • Business breakfast to establish a network of contacts.

alt

Images of a wonderful opportunity for all

CITY: IBIZA

PROJECTE HOME BALEARS

  • PHB is structured into different departments that allow them to optimise their resources. This way, they achieve high standards of satisfaction among their employees and volunteers, people undergoing treatment and their families.
  • They work to ensure that anyone suffering from an addiction to substances, technology, doctrines or behaviour progresses from addiction to personal autonomy.
  • “Our commitment to society entails offering treatments so that people with drug dependencies can live a life free from addiction.”

An inclusive day out among jellyfish, turtles and sharks

Opportunity: Trip to the aquarium

61 youngsters accompanied by volunteers from Aspanri and from Only YOU Hotel Sevilla had the opportunity to interact, socialise and work as a team during their trip to the aquarium in Seville. 

Watching jellyfish, fish, turtles and sharks, and touching tactile features such as the skins of water dwelling animals created so many positive emotions in them.

The wide variety of colours and sounds provided them with a very enriching and rewarding sensory experience, and they also learned more about the importance of preserving and contributing to the maintenance of sea and river biodiversity.

It truly was a visit that enhanced the personal development of people with disabilities by allowing them to explore the environment at their own pace. And the sensitivity and adaptability of the volunteers made it an incredible and inspiring inclusive activity.

Thank you Aspanri for giving us the opportunity to help your beneficiaries integrate, take part, and enjoy as much if not more than other visitors.

alt

Images of a wonderful opportunity for all

CITY: SEVILLE

Aspanri-AspanriDown

  • Aspanri is an association for people with learning disabilities and Down Syndrome and their families, which defends their rights as full citizens and promotes them in all areas. 
  • They devote all their efforts to creating jobs for people with disabilities through an Integration Service, a Special Employment Centre, and two occupational centres.
  • “We have been fighting for the rights of people with learning disabilities and their families since 1981.”

Work and play on a very special day

Opportunity: Craft beer and leisure activity promotion

18 Members of the Italian Down Syndrome Association (AIPD) and 30 employees from Grand Palladium Sicilia Resort & Spa shared a wonderful day together filled with joy.

They danced, ate, painted, and also promoted the incredible craft beer the association makes among tourists and hotel employees.

The volunteers also got plenty of positive energy from these people and a very special message: “We are all equal and capable of contributing to the development of society”.

Thank you, AIPD, for showing us that:

  • We also have a talent that we can make available to society. The important thing is to express it without prejudice or limitations.

  • Recruiting someone with Down Syndrome can be a great opportunity. All you need is a little patience, and the results will be astonishing.

alt

Images of a wonderful opportunity for all

CITY:: CAMPOFELICE DI ROCCELLA (SICILY)

AIPD: Associazione Italiana Persone Down

  • AIPD's mission is to educate people to treat people with Down Syndrome and disability with respect, without prejudice and with compassion. In spite of their diversity, they have the right to lead a dignified life in a social setting.
  • Goal: To reach all families and be a source of reference and support for them to face life in a different way than they had dreamed, avoiding shutting themselves off in pessimistic and negative isolation.
  • “We want to develop the potential of every single person with Down Syndrome to help them create a life plan in keeping with their capacities.”

“They’ll remember today for the rest of their lives”

Opportunity: Disability training and Day Pass

A day of companionship at Hard Rock Hotel Tenerife as a group of people from the Orobal Association (Plena Inclusion Canarias) were given a Rock ‘n’ Roll welcome by volunteers from the hotel.

The volunteers were very attentive at all times, making sure the beneficiaries from Orobal had everything they might need as they took part in the aquagym activities, enjoyed the jacuzzi, had lunch and snacks, listened to live music, and took a tour of the facilities.

It was wonderful to see:

  • Their surprise and gratitude when they arrived.

  • How they enjoyed playing music in the DJ booth. 

  • The look of joy on their face when it came time to say goodbye. 

Thank you, Orobal, for giving us the opportunity to help people with disabilities enjoy our facilities with other guests without making any distinctions, giving them a break from their routines, enjoying every moment, and creating bonds with their companions and everyone else.

alt

Images of a wonderful opportunity for all

CITY: SANTA CRUZ DE TENERIFE

OROBAL PARENTS ASSOCIATION

  • Orobal’s mission is to provide comprehensive care to people with disabilities, promoting their optimal development and having a positive impact on their quality of life and that of their family.
  • They work for the full social inclusion of people with a learning or developmental disability and their families.
  • “We improve people's lives. Happiness is part of the process.”