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Brands in Palladium Hotel Group » Only You

Only YOU Hotels was created as a premium urban brand by the corporation PALLADIUM HOTEL GROUP. It presents a ground-breaking line that stands out from other conventional urban hotels, distinguishing itself by offering practical luxury and concentrating on small details. Far from exhibitionism and opulence, the guests are always the protagonists. The hotel staff employees are experts on the city´s latest news in leisure, culture, business and gastronomy, making them true ambassadors. These dynamic hotels constantly create new experiences that its guests will want to share. Featuring a variety of unique styles by the prestigious interior designer Lázaro Rosa-Violán, each hotel makes guests feel at home with a warm, yet sophisticated environment.
This ambitious innovator successfully presents its first opening, Only YOU Boutique Hotel, a former 19th century mansion located in the Salesas neighbourhood, one the most avant-garde areas of Madrid, only steps away from metro Chueca and from the famous Paseo de Recoletos. The hotel’s cosy cosmopolitan environment as a result gives it a unique style and a sophisticated spirt, all with a touch of transgression.
The second hotel, situated on Paseo Infanta Isabel, in front of Madrid’s Puerta de Atocha train station and only a few meters from Retiro park, presents yet another ground-breaking proposal. The historic building’s beauty is complemented by the hotel’s careful design and the laidback character of its chic and contemporary decoration. Its luxury rooftop terrace will leave you anything but indifferent.

Brand Mission, Vision and Philosophy
To offer memorable and unique experiences to all our guests, surpassing their expectations in every way possible and making personalisation one of our key aspects.
We would like Only You Hotels to be our most emphatic and committed promise of service and experience, building strong long-term relationships and creating genuinely affective connections between the hotel and its guests. 

Values
The hotel’s name, Only YOU Hotels, unifies all our values. The term “Only YOU” makes the guest the only reason and promise of the brand. Seeking to provide personalised treatment, the brand’s true vocation is to satisfy the needs of each of its guests, even necessities that are not expressed, offering a unique and unrepeatable experience, while creating long-term emotional links with each one of them.
Our hotel teams are formed by committed, honest, and reliable people that are guest-oriented with goals to learn as well as teach, that have an evident capability to work in teams, a proactive attitude and that are, above all, optimistic.
Our values determine our interaction with our clients at all times, as well as among our teams.

Brand Objective
To become a brand of reference within the urban luxury hotel market in key destinations, both national as well as international, standing out for our role as city ambassadors and by creating genuine bonds between the hotel and its guests.

Services
In both locations, the lounge is the true heart of the hotel, designed to attract the most sophisticated clients that are eager to find new places to be able to spend their free-time, work and share “after-work” experiences in, all while enjoying the cosmopolitan ambiance of the city. Their exceptional location in historic buildings, unique decoration and interior design, state-of-the-art technology, free premium Wi-Fi, all day à la carte breakfast or “Fast breakfast”, as well as the 24-hour gyms, are only some of the values and services that differentiate Only YOU Hotels from others.

 

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