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We are committed to making your life easier before arriving. Therefore, if you find lower available rate on another website, we will match the lower rate and discount that rate by 10%.

a) Make a reservation on https://www.palladiumhotelgroup.com
b) Complete this form within 48 hours of booking your reservation
c) Our team will respond within two working days, verifying if the rate meets all of the terms and conditions. Once confirmed, the reservation will be modified in order to match the lower rate and corresponding discount, and a new confirmation with the new price will be sent to you. If the rate does not meet all the terms and conditions, within the same time frame, an email will be sent to you explaining which conditions did not apply.

Terms and Conditions:

1. Make a reservation on our website… You must have a current reservation from our website https://www.palladiumhotelgroup.com and provide the necessary contact information (* Not valid for reservations for Ayre Hotels).

2. We will compare with any accessible reservation on the Internet… Best Online Rate Guarantee applies to publicly viewable sources and does not apply towards website comparisons that have restricted access requiring some type of previous identification, a reservation in which the name of the hotel was not known prior to making the reservation, nor to offers exclusively given to businesses, loyalty clubs, or through point programs.

3. ….and with the same conditions the guarantee applies toward comparisons with any other qualified online source that you are able to immediately reserve with and is available for the same hotel, dates, number of guests, room type, type of currency, and length of stay with the same rate terms/restrictions.

4. Palladium Hotel Group reserves the right to modify or discontinue the Best Online Rate Guarantee at any moment.

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