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A. DEPOSIT & PAYMENTS
· A first deposit of the total of the wedding couple is not refundable in case of cancelation of this agreement.
· Foreach reservation an initial administrative deposit fee of a 20% of their stay must be pay in order to reserve (per room).
· The final balance must be pay in full at least fourty (45) days prior to arrival (80% of the total amount).
B. CANCELATION AND NO-SHOW POLICIES
Below is the cancellation and no-show policy that shall be applicable to Group:
a) Cancellation- Attrition Schedule (Group performance)
1. the initial deposit administrative fee will be retained by hotel.
2. 45 days or less prior to arrival cancelations and/or no-show, all deposits are retained by the Hotel.
3. All reductions and cancellations must be made in writing before the stipulated date. Reductions and cancellations made verbally are not valid.
b) NO SHOW
1. No shows and early departures ARE NON-REFUNDABLE of any firm and the charge will be for the entire stay reserved.
2. All early departure will not be subject to reimbursement of any kind, the charge will be for the entire stay as established in the contract, as well as the rooms reported in the rooming list.
c) TRAVEL INSURANCE PROTECTION: Partner must make sure to sell the Travel Insurance Protection to Passenger, so, he/she can be protected/covered in the event he/she has to cancel his/her trip for any reason. Palladium Hotel Group will not waive any penalties (after the deadlines established in the contract have expired). Passenger(s) will need to dispute any claim directly to the Travel Protection Insurance, not to Palladium Hotel Group.
A. DEPOSIT & PAYMENTS
· A first deposit of the total of the wedding couple is not refundable in case of cancelation of this agreement.
· Foreach reservation an initial administrative deposit fee of a 20% of their stay must be pay in order to reserve (per room).
· The final balance must be pay in full at least fourty (45) days prior to arrival (80% of the total amount).
B. CANCELATION AND NO-SHOW POLICIES
Below is the cancellation and no-show policy that shall be applicable to Group:
a) Cancellation- Attrition Schedule (Group performance)
1. the initial deposit administrative fee will be retained by hotel.
2. 45 days or less prior to arrival cancelations and/or no-show, all deposits are retained by the Hotel.
3. All reductions and cancellations must be made in writing before the stipulated date. Reductions and cancellations made verbally are not valid.
b) NO SHOW
1. No shows and early departures ARE NON-REFUNDABLE of any firm and the charge will be for the entire stay reserved.
2. All early departure will not be subject to reimbursement of any kind, the charge will be for the entire stay as established in the contract, as well as the rooms reported in the rooming list.
c) TRAVEL INSURANCE PROTECTION: Partner must make sure to sell the Travel Insurance Protection to Passenger, so, he/she can be protected/covered in the event he/she has to cancel his/her trip for any reason. Palladium Hotel Group will not waive any penalties (after the deadlines established in the contract have expired). Passenger(s) will need to dispute any claim directly to the Travel Protection Insurance, not to Palladium Hotel Group.
CARRETERA CHETUMAL-PUERTO JUÁREZ KM. 256-101, MUNICIPIO SOLIDARIDAD - RIVIERA MAYA
CARRETERA CHETUMAL-PUERTO JUÁREZ KM. 256-100, MUNICIPIO SOLIDARIDAD - RIVIERA MAYA
