1. PRESENTATION
The aim of the present document is to establish the regulations
governing the use and protection of users of this website, www.palladiumhotelgroup.com, belonging to FIESTA
HOTELS & RESORTS, S.L. (hereinafter FIESTA) based in Avenida Bartolomé Roselló, 18, 07800 Ibiza (Balearic
Islands), Spain, Tel. +34 971-313811 and Fax +34 971- 312964. FIESTA uses the www.palladiumhotelgroup.com
webpage to make personal information and services relating to our hotels available, such as Online
reservation of rooms and additional services, Customer services and Job market, trying to improve the
commercial relationship we have with our clients and efficiently managing the requests that they make. The
use of the page and/or its services implies the complete and unreserved acceptation, and entailing validity,
of each and every one of the General Conditions covered in these regulations governing use. The access and
use of certain services offered to the users in www.palladiumhotelgroup.com may be subject to determined
conditions that, depending on the concrete case complement or replace these regulations of use. For this
reason the user, prior to the access and use of the services and contents, has to read and accept said
conditions.
2. USE OF THE WWW.PALLADIUMHOTELGROUP.COM WEBPAGE AND SERVICES
The
user agrees to use the www.palladiumhotelgroup.com webpage and the services offered to him/her via the
webpage, in accordance with the dictates of Law, Morality, good practices and public order, as well as the
terms stipulated under the present Regulations governing use. As a consequence, he/she is under the express
obligation not to use the www.palladiumhotelgroup.com webpage or its services for illicit ends or effects or
contrary to the terms established under the present Regulations governing use, or breach rights or
third-party interests that, in any way, may damage the www.palladiumhotelgroup.com webpage or prevent it
from being used normally.FIESTA may, in order to improve the operation of its webpage and for the benefit of
its users, unilaterally modify, at any moment and without prior warning, the offered services or any
substantial aspect of the current webpage, or the technical and operational conditions or conditions of use
of the services in www.palladiumhotelgroup.com. Access to any kind of content in the webpage does not imply
any right whatsoever to its reproduction and/or distribution and this is not permitted without the prior
consent of FIESTA.
3. PROTECTION OF PRIVATE USER INFORMATION BY FIESTA
FIESTA,
agrees to comply with current legislation in force applying to the automated handling of data and, in
particular, Constitutional Law 15/99, on December 13, regarding the Protection of Information of a Personal
Nature. Via the privacy policy stated below FIESTA informs its clients of the following considerations:
3.1 Transaction security.
Reservations for Hotels of the Palladium Hotel Group are
managed by Prestige Software, S.L. The confidentiality of information is totally guaranteed, both with
respect to personal data and credit card information supplied to guarantee reservations. Similarly, the
client who makes a reservation is informed that his/her personal data and the reservation information will
be passed to those companies that have to intervene in the reservation and/or travel process and to the
destination hotel, irrespective of the country where said companies may be located, with the resultant
possibility of the international transfer of information, all with the exclusive objective of making the
reservation and ensuring its correct execution.
3.2 Any sensitive information sent,
including your credit card number, will be encrypted through SSL protocol and protected from third
parties.
3.3 Data protection. FIESTA guarantees the protection and confidentiality of
personal data, of any kind, provided to us by our clients either from typical users or from those who use
the Job Market services. All of the information provided by our clients to FIESTA, or to its employees, will
be included in an automated personal information file which is reported at the central register of the
Agency for Privacy Protection of Spain. The file is created and maintained under the responsibility of
FIESTA HOTELS & RESORTS, S.L., a company which commercially operates under the PALLADIUM HOTEL GROUP brand
and which operates this webpage. The principal objective of said file is the maintenance of a commercial
relationship with our clients, the performance of statistical studies, and also the sending of publicity
pertaining to commercialised products and services. FIESTA guarantees the confidentiality of the supplied
information and further guarantees that under no circumstances will said information be supplied to
third-parties for any ulterior use without the express prior consent of our clients.
In compliance with
the terms stipulated under Constitutional Law 15/1999, December 13, the clients of FIESTA hotels may, at any
time, exercise their right to access, alter, cancel and object to their personal information. Similarly, the
user of www.palladiumhotelgroup.com, by sending his/her curriculum in order to be eligible for the jobs
offered through the webpage, is voluntarily providing information of a personal nature that FIESTA will
handle in an automated manner and incorporate into a file as long as needed in order to be able to offer and
provide its services. The named parties in the information have, at all times, the right to access the file,
and may freely exercise their right to rectify, cancel and object to the data held within, in compliance
with the terms stipulated in the legislation concerning data protection. In order to exercise said rights
the user has to state this in writing to FIESTA HOTELS & RESORTS, S.L., Avda. Bartolomé Roselló, 18 , 07800
Ibiza or for greater convenience, by electronic mail to the address lopd@palladiumhotelgroup.com
3.4
Unsubscribe
If you are registered in the newsletter process you will receive information & promotions
related with Palladium hotel Group. You can unsubscribe from our mailing list at any time by sending an
email to marketing5@palladiumhotelgroup.com, or through the “unsubscribe” feature included at the bottom of
each email message sent by Palladium Hotel Group or any of its brands.
4. LINKS TO THIRD
PARTY CONTENT
FIESTA HOTELS & RESORTS, S.L. has no control over, nor does it accept any
responsibility for, the information contained in third-party WebPages which are accessed via links. The
presence of these links in the www.fiestahotelgroup.com webpage is of a purely informative nature and under
no circumstance will it be considered to be a suggestion, invitation or recommendation of the said
links.
5. GUARANTEE AND INTERRUPTION OF SERVICES
FIESTA HOTELS & RESORTS, S.L.
does its utmost to maintain the continuity of the services and information offered through its
www.palladiumhotelgroup.com webpage. Nevertheless, it cannot guarantee the continuity and availability of
these services in the future.
FIESTA will not be held responsible for any damage or loss of any kind
which may be attributable to the incorrect operation or lack of availability of the
www.palladiumhotelgroup.com webpage and its related communication systems, due to causes of force majeure or
the interruption or interference in the information transference networks.
6. CONTACT
INFORMATION
You may get in contact with HOTELES PALLADIUM by the following methods: In
writing, addressed to PALLADIUM HOTEL GROUP - Customer Service Dpt. Avenida Bartolomé Roselló, 18, 07800
Ibiza (Balearic Islands), Spain E-mail : acliente@palladiumhotelgroup.com
7. APPLICABLE
JURISDICTION
The FIESTA HOTELS & RESORTS, S.L. webpage is governed by Spanish law, and in
order to resolve any dispute that may arise with users, with respect to conditions of use and any other
claim relating to the content and services of the webpage, these disputes will be submitted to the Judges
and Courts of Ibiza, and will be interpreted in compliance with Spanish Law, the parties expressly
renouncing their own jurisdiction or any other that may correspond to them.
