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Family selection

Designed for families looking for an enhanced vacation and unforgettable stay, Family Selection invites guests to experience a new way to travel. The exclusive Family Selection service, available at select Palladium Hotel Group properties, provides access to privileged areas of the resort, luxurious accommodations, special amenities and personalized services so that travelers of all ages—adults and kids alike—feel like a true VIP (or VIK, “Very Important Kid”).

Open to guests of Grand Palladium Vallarta Resort & Spa and Grand Palladium Costa Mujeres Resort & Spa, there’s something for everyone with Family Selection.

The enhanced personal services start upon arrival, allowing families to check in at any hour of the day in their own dedicated reception area with staff members on hand to pack and unpack suitcases free of charge. Both kids and adults also have direct access to a “Family Host” who can assist with restaurant reservations and special requests.

With Family Selection, young guests are treated like VIK (or “Very Important Kids”), enjoying everything from welcome baskets, mini bathrobes and slippers, to a prepared bubble bath with water toys, in-room video games and even “cookies-and-milk” turndown service. During the day, they can visit the exclusive entertainment units filled with board games, electronics and computers, or enjoy on-site activities such as cooking classes, and arts and crafts.

Parents also get their fair share of pampering with Family Selection, starting with free entry into the Zentropia Spa & Wellness center, where they can enjoy the complete Spa Circuit, outdoor swimming pool, relaxation zone and fully, air-conditioned gym. For those wanting a night out on their own, nanny services are available to pre-book at an additional cost.

Family Selection guests get nightly turndown service, a pillow menu for both kids and adults, 24-hour room service, and a personalized mini bar with special drinks and snacks based on their personal preferences.

Sweet and savory breakfast, lunch and dinner are available all day long at the private, on-site restaurant, bar and lounge and all Family Selection rooms and communal areas are located oceanfront, making for a more intimate and comfortable environment in the hotel, beach and pool.
Your ideal choice for
  • Family vacation

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Family Selection at Grand Palladium Costa Mujeres Resort & Spa

Vialidad, Cancún

Family Selection at Grand Palladium Vallarta Resort & Spa

KM 11.5, Carr. Federal la Cruz de Huanacaxtle - Punta de Mita, Punta de Mita